Audi West Palm Beach

Very satisfied Had appointment for recall for 2016 Q5 SUV. Was offered a loaner if service took more than an hour. Was kept updated on progress. Fortunately, my v Had appointment for recall for 2016 Q5 SUV. Was offered a loaner if service took more than an hour. Was kept updated on progress. Fortunately, my vehicle did not have to have replacement parts so my wait give me enough time to enjoy a bagel and cup of coffee!! More

Thank you Audi My salesperson-Nick Duarte-was excellent. He was informatie without being pushy; pleasant and accommodating without being patronizing; and genuine i My salesperson-Nick Duarte-was excellent. He was informatie without being pushy; pleasant and accommodating without being patronizing; and genuine in his appreciation of the value of an Audi. More

The experience was exceptional. Very professional. Roadside assistance towed my RS5 to the dealership on a Saturday at about noon. The car was repaired and returned to me the same day. No hassles and Roadside assistance towed my RS5 to the dealership on a Saturday at about noon. The car was repaired and returned to me the same day. No hassles and very professional. More

new car part resolution purchased a new car had a defective safety feature given a loaner for duration of part coming from Germany satisfied with repair SERVICE DEPT NOTHING purchased a new car had a defective safety feature given a loaner for duration of part coming from Germany satisfied with repair SERVICE DEPT NOTHING BUT HELPFUL DURING WAIT FOR THE PART More

Service experience My only dealing with this dealership is via their service department. My service rep Chris Hill was excellent. He made my entire experience amazing an My only dealing with this dealership is via their service department. My service rep Chris Hill was excellent. He made my entire experience amazing and by far my best service experience ever. More

Experience leasing a new vehicle Everything went smoothly, a pleasant experience with DAN and Nick. I don’t need twenty five words. I don’t need twenty five words. I don’t need twenty Everything went smoothly, a pleasant experience with DAN and Nick. I don’t need twenty five words. I don’t need twenty five words. I don’t need twenty five words More

Wonderful Experience Audi West Palm Beach is an amazing dealership. They care about the customer and go out of their way to ensure you are happy with your purchase. Danyel Audi West Palm Beach is an amazing dealership. They care about the customer and go out of their way to ensure you are happy with your purchase. Danyela was very kind and I never felt pressured. This is my second car I have purchased from them and i am just as impressed the second time around. More

Great Expectations Met The dealership and sales rep were professional, efficient and very fair. The negotiated price for my Audi Q5 was within the range of my targeted price The dealership and sales rep were professional, efficient and very fair. The negotiated price for my Audi Q5 was within the range of my targeted price. The trade in value I received for my 2013 BMW was very reasonable. I would highly recommend this dealership. More

Great place for service This Audi dealership is truly exceptional. The waiting area is so pleasant. The staff are attentive and do a great job. I intend to stick with an A This Audi dealership is truly exceptional. The waiting area is so pleasant. The staff are attentive and do a great job. I intend to stick with an Audi car because I know that this service dept is such a good place to have car serviced. More

Detailing service The actual service was just fine, the car looks great. The only downside was that when I made the appointment I was told it would be 3-4 hours, then w The actual service was just fine, the car looks great. The only downside was that when I made the appointment I was told it would be 3-4 hours, then when I dropped the car was told it might be the end if the day, then the next morning and finally got it back the next afternoon. I was given a very nice new loaner, and have no problem leaving the car for 24 hours, as long as I know the actual completion time up front and not as time progresses. Much better to give customers a very conservative projection, then surprise us with a call that it's ready earlier. More