Audi Wyoming Valley - Service Center

Audi Wyoming Valley responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our service. Keeping our customers informed every step of the way is a top priority for us, and we're glad to hear that you felt well-informed throughout the process. Additionally, it's fantastic to know that your car was delivered to you in a cleaner condition than when you dropped it off. We understand the importance of returning your vehicle in top-notch condition, and we're delighted that we could exceed your expectations in this regard. We appreciate your business and hope to continue providing you with excellent service in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our on-demand services. Providing exceptional service and making our customers feel confident from the moment they walk in is always our top priority. I'll be sure to pass along your kind words to Brian and the rest of our dedicated staff. They work tirelessly to ensure that each customer receives the highest level of care and attention to detail. It's fantastic to hear that they were able to make your Audi run and feel like new again. Thank you for choosing us to take care of your vehicle, and please don't hesitate to reach out if you ever need anything in the future. We look forward to serving you again!

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that Randy provided you with professional and friendly service. Our team works hard to ensure that every concern is addressed promptly and that our customers feel supported throughout the process. We're delighted to have earned your satisfaction, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were impressed with the warm hospitality and friendly service provided by our team. Joe and Owen are truly dedicated to ensuring every aspect of your experience is exceptional, and we're delighted that they were able to assist you promptly and efficiently. We strive to make every visit a pleasant one, and we're delighted that we could meet your expectations. Your kind words are greatly appreciated, and we look forward to serving you again in the future.

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you got exactly what you came in for and that you were taken care of exceptionally well. Providing timely service is always a top priority for us, and we're glad to see that reflected in your review. We appreciate your support and look forward to serving you again in the future!

Audi Wyoming Valley responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or frustration caused by the situation with your engine. We understand how important it is for our customers to feel informed and supported throughout their ownership experience. We truly value your loyalty as a six-time Audi owner, and it saddens us to hear that this experience has led you to reconsider your future with us. Rest assured, we take your concerns seriously, and we will make every effort to address them promptly. If you haven't already, we encourage you to reach out to our customer service team or your preferred Audi dealership to discuss your concerns further. Your satisfaction is our top priority, and we are committed to resolving any issues you may have. Once again, we appreciate your feedback and the opportunity to improve. Thank you for choosing Audi, and we hope to regain your trust in the future.

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service efficient and that Joe went above and beyond to ensure you were well taken care of. Providing exceptional customer service is always our top priority, and it's wonderful to know that Joe's efforts made a positive impact on your visit. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon!

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service department. Providing friendly and knowledgeable service is always our top priority, and we're delighted that we could meet your expectations. We understand the importance of scheduling appointments in a timely manner, and we're glad to hear that you found our scheduling process efficient. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your feedback. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service to be excellent all around. Our team works hard to ensure that every aspect of your visit exceeds your expectations, from our skilled mechanics to our helpful service advisors. It's fantastic to hear that you were pleased with the loaner car provided and that we were able to complete the servicing of your vehicle ahead of schedule. We truly appreciate your feedback and look forward to serving you again in the future!