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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
949 Reviews

949 Reviews of Audi Wyoming Valley - Service Center

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April 26, 2023

Very profession team with excellent customer focus! From the appointment to completion of my service, they made it easy on me/ which I greatly appreciate. More

by Jlanselmo1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel, Lisa Maximowicz, Tiana Davis
April 26, 2023

I am super impressed with the service at Audi. Brian is fantastic, he went above and beyond to take care of me. Steven and Marin in parts and Joseph in sales. The whole team could not have been an More

by Patricia McC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

The service was excellent , Brian give us a wonderful support and followed , i am very happy More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Clean respectful and will mannered customer service was above and beyond everything was in place was wonderful More

by mdg52193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
April 23, 2023

Very professional and responsive. Service completion time as expected and thorough. Staff very helpful and courteous. More

by TPFCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz
April 23, 2023

The dealership is well located. The facilities are of high quality and they provide an effective and good service. More

by John Fenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
April 23, 2023

I would never purchase another vehicle from this dealership. Sold me a car with 3 bent wheels. More

by breslinj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch Kotarski
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

Basic maintenance and inspection Had an Audi coupon for $100 off an oil change. Dropped my car off night before and it was ready early the next morning. More

by C Marsala
Recommend Dealer
Yes
April 22, 2023

The staff are always very helpful and friendly. They are committed to assisting the customers. More

by josephrmontanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz
April 21, 2023

The manager at the service desk was kind, efficient and knowledgeable. I was told it would take 1 1/2 hours but I was done in 50 minutes More

by PAT18WAZ
Recommend Dealer
Yes
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