Audi of New Orleans

HORRIBLE Customer Service! If I could give this dealership zeros stars I would, but since that is not an option I will settle for 1 star. My husband and I visited this dealersh If I could give this dealership zeros stars I would, but since that is not an option I will settle for 1 star. My husband and I visited this dealership last Saturday because we were interested in purchasing a Q7. After walking around the dealership for 20 minutes and not receiving any sort of acknowledgment we decided to leave. I think the worse part was that there was two sales reps looking as us as we were looking at the vehicles and we were not approached once. Apparently, we didn't look like we were serious buyers so the sales reps didn't think that we were worth their time. My husband and I decided that we would never do business with this dealership. Looks like we will be dealing with the Audi dealership in Baton Rouge moving forward. More

Great salesperson & dealership the best I must say buying a new car is usually not a good experience for me , usually because of the salesman. Most salesman want u to buy what they want u to I must say buying a new car is usually not a good experience for me , usually because of the salesman. Most salesman want u to buy what they want u to but I had the best experience ever thanks to a young lady at Audi in Nola she listen to me & what I wanted & what my needs were thank you Dawn Dawsey . I love my Q5 Audi SUV. I would buy another car from there people are great & professional . It makes me happy so see this field is open to women at Audi.& thank you so much Dawn for your patience & your great help ??My Suv More

Horrible experience at audi of New Orleans!! DO NOT BUY HERE!! I purchased a vehicle on Tuesday evening 11-1-2016 at Audi of New Orleans and reaized as soon as i left that it was a mistake. I ca DO NOT BUY HERE!! I purchased a vehicle on Tuesday evening 11-1-2016 at Audi of New Orleans and reaized as soon as i left that it was a mistake. I called the next day and explained that i would be willing to loose on the deal to be able to return the vehicle. We spoke with Troy the sales manager and he said he would see what he could do and call me back. I called again the next day and left a message and still no return phone call. This company doesnt care about anything but the bottom line. If you want to purchase an Audi DO NO BUY HERE!!! More

100% customer satisfaction From my initial meeting with my salesman (Danny), to the GM (Raul) and the finance manager (Noah), I have nothing but the higest praises. We actually From my initial meeting with my salesman (Danny), to the GM (Raul) and the finance manager (Noah), I have nothing but the higest praises. We actually arrived at the dealership after normal business hours (7pm). Danny greeted us outside and spent some time with us that night looking at different vehicles. We knew from that moment that we were going to buy something from him and this dealership. All were patient and accommodating on finding us the right vehicle to meet our needs and our budget. Never have I felt pressured, it was actually the exact opposite. Danny test drove at least 5 different models with us until we decided on our A5. Every time we returned to the dealership (both before and after the sale) we are greeted with kindness, smiles, questions and genuine concern about how we are enjoying our new car. I have (and will) highly recommend this dealership and the above mentioned gentleman who assisted me, to all of my family and friends that are in the market for a new or pre-owned car. I will absolutely be a repeat customer! More