Back

Auffenberg Ford Belleville

Belleville, IL

4.3
174 Reviews

901 South Illinois St.

Belleville, IL

62220

Directions

By Type

Showing 174 reviews

August 02, 2022

They have fast and friendly service agents. The service was amazing and I will definitely be back. More

by KevinBachesta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schley Martin
July 19, 2022

Pleasant experience in ordering new Ford Titanium. Process was easy with help of Luis. On pickup Luis took the time to explain new features and offer support in case I needed another “lesson”. I would More

by cegardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
July 15, 2022

This place sucks. The service was not even done. Still waiting for a call back . Joe Miller waiting from a call back. More

by msdahm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake and Joe, Schley Martin
July 15, 2022

Had excellent customer Service everything thing was right on point no hidden agendas or anything. Ask for Terry Wilson he will definitely leave you not disappointed More

by Lbanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Wilson, Schley Martin
June 30, 2022

Hard to find even a correct phone number to contact them. service department does not keep customers informed on any repairs.spent $3000 on fixing a c,still not fix right. They want $ 3500 more to fix it . No More

by stlmouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Schley Martin
June 29, 2022

Very friendly, helpful, and knowledgeable staff. Great service department. Sales process could be streamlined a little. More

by Stu pidaso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spearman, don't remember other names.
June 20, 2022

I’ve now purchased 3 new vehicles through Auffenberg and ordered a 4th. They really haven taken care of me. I highly recommend them. More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schley Martin
June 18, 2022

No complaints-- Auto Butler did an excellent job. Service was easy check in and check out. More

by jeruss50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schley Martin
June 08, 2022

Was told I would get a replacement vehicle when ever I brought my truck in for a oil change and the butler cleaning ! Lied to me !!!!! More

by Fred Rosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Schley Martin
June 08, 2022

This place is nothing but a JOKE! I bought a car 2 months ago from here & has had nothing but issues! They are good to ya until you actually buy the vehicle then its all downhill from More

by Lisa
Recommend Dealer
No
Employees Worked With
jerome
...
9
...