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Auffenberg Nissan

Shiloh, IL

4.2
122 Reviews
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1130 Auffenberg Avenue

Shiloh, IL

62269

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Showing 122 reviews

August 14, 2025

The lady at the service desk was very kind and informative she also hooked me up with a coupon for my alignment More

by MANDYDANIELS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the woman at service desk
August 14, 2025

Messed up my loan payoff then wouldn’t return my calls. I have been dealing with them still and am stuck with 2 car payments now. Very disappointed and would not recommend dealing with this jokers. More

by BEN_HANSON
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brawley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Service was excellent! 👌🏾 I love knowing that I don't have to drive all the way to Plaza to get superb car service and also have peace of mind that I'm still getting exce More

by Aja Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
August 14, 2025

Well organized and soooo clean. Friendly and courteous ~ quiet. All done on time. Relaxing to wait More

by PCBJAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannine Johnston
August 11, 2025

Representatives were very friendly and answered all my questions. My only "complaint" would be that the whole process took around 6 hours. More

by GMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon Simpson - 5 STARS / David Bradshaw - 5 STARS
August 11, 2025

Spoke with Jeanine Johnston. Leaking oil since oil change done. Instructed to bring car in and it would be checked out to get problem resolved. It was. Jeanine was very helpfu More

by WEBB.DIANE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston-Service Advisor
August 08, 2025

Tanner Martin was incredibly professional and helpful. His prompt attention and the clear way he explained everything made a stressful situation much easier to handle. He went above and beyond to assist m More

by FELISHA_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner martin
August 08, 2025

Shorts wait, no pressure to upset. Friendly service representative. Great price for synthetic oil change. More

by CAROLE6415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave?
August 08, 2025

Dakota was very detailed in explaining to me what was performed on my car. He also made sure I knew what was recommended for immediate attention on parts for my car. I appreciate his courtesy towards More

by MS.D0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts
August 07, 2025

Very professional and answered all of my questions with regarding to what I need to keep my 2021 Nissan Rogue in top shape. More

by bardill.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakato McConville, Brittin Dolan, Will he worked on my Rogue
2
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