
Auffenberg Nissan
Shiloh, IL
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Messed up my loan payoff then wouldn’t return my calls. I have been dealing with them still and am stuck with 2 car payments now. Very disappointed and would not recommend dealing with this jokers. I have been dealing with them still and am stuck with 2 car payments now. Very disappointed and would not recommend dealing with this jokers. More
Service was excellent! 👌🏾 I love knowing that I don't have to drive all the way to Plaza to get superb car service and also have peace of mind that I'm still getting exce 👌🏾 I love knowing that I don't have to drive all the way to Plaza to get superb car service and also have peace of mind that I'm still getting exceptional service all the way around. All the staff I encountered was genuinely friendly. Jeanine was great! She was friendly, helpful and knowledgeable. I will be back to have more of my services done here More
Representatives were very friendly and answered all my questions. My only "complaint" would be that the whole process took around 6 hours. questions. My only "complaint" would be that the whole process took around 6 hours. More
Spoke with Jeanine Johnston. Leaking oil since oil change done. Instructed to bring car in and it would be checked out to get problem resolved. It was. Jeanine was very helpfu Leaking oil since oil change done. Instructed to bring car in and it would be checked out to get problem resolved. It was. Jeanine was very helpful, informative, and that gave me a level of comfort. Thank You. More
Tanner Martin was incredibly professional and helpful. His prompt attention and the clear way he explained everything made a stressful situation much easier to handle. He went above and beyond to assist m His prompt attention and the clear way he explained everything made a stressful situation much easier to handle. He went above and beyond to assist me, and his honesty and communication were truly appreciated. Tanner is a great example of excellent customer service. Tanner Martin was ,hands down the best experience I've had at this dealership. More
Dakota was very detailed in explaining to me what was performed on my car. He also made sure I knew what was recommended for immediate attention on parts for my car. I appreciate his courtesy towards performed on my car. He also made sure I knew what was recommended for immediate attention on parts for my car. I appreciate his courtesy towards me and making me feel comfortable during my visit. Thank you Dakota. More
Very professional and answered all of my questions with regarding to what I need to keep my 2021 Nissan Rogue in top shape. regarding to what I need to keep my 2021 Nissan Rogue in top shape. More