Auffenberg Nissan

Messed up my loan payoff then wouldn’t return my calls. I have been dealing with them still and am stuck with 2 car payments now. Very disappointed and would not recommend dealing with this jokers. I have been dealing with them still and am stuck with 2 car payments now. Very disappointed and would not recommend dealing with this jokers. More

Spoke with Jeanine Johnston. Leaking oil since oil change done. Instructed to bring car in and it would be checked out to get problem resolved. It was. Jeanine was very helpfu Leaking oil since oil change done. Instructed to bring car in and it would be checked out to get problem resolved. It was. Jeanine was very helpful, informative, and that gave me a level of comfort. Thank You. More

Representatives were very friendly and answered all my questions. My only "complaint" would be that the whole process took around 6 hours. questions. My only "complaint" would be that the whole process took around 6 hours. More

Shorts wait, no pressure to upset. Friendly service representative. Great price for synthetic oil change. Friendly service representative. Great price for synthetic oil change. More

Tanner Martin was incredibly professional and helpful. His prompt attention and the clear way he explained everything made a stressful situation much easier to handle. He went above and beyond to assist m His prompt attention and the clear way he explained everything made a stressful situation much easier to handle. He went above and beyond to assist me, and his honesty and communication were truly appreciated. Tanner is a great example of excellent customer service. Tanner Martin was ,hands down the best experience I've had at this dealership. More

Dakota was very detailed in explaining to me what was performed on my car. He also made sure I knew what was recommended for immediate attention on parts for my car. I appreciate his courtesy towards performed on my car. He also made sure I knew what was recommended for immediate attention on parts for my car. I appreciate his courtesy towards me and making me feel comfortable during my visit. Thank you Dakota. More

Found my transactions with John and Alexis to be fantastic. They sought to meet our vehicle needs and provided great customer service. fantastic. They sought to meet our vehicle needs and provided great customer service. More

Very professional and answered all of my questions with regarding to what I need to keep my 2021 Nissan Rogue in top shape. regarding to what I need to keep my 2021 Nissan Rogue in top shape. More

I DO NOT recommend Auffenberg Nissan service! ! I took my Infiniti in for brake service on all four wheels. While servicing, the technician managed to crash into the building and damage both t ! I took my Infiniti in for brake service on all four wheels. While servicing, the technician managed to crash into the building and damage both the rear bumper and the front bumper (see pics). Not sure how that much damage can be done while attempting to back out of a service bay. It took over three weeks to get the bumpers replaced and repainted. I had to request status on the progress since communication was almost non-existent. For the inconvenience, they only took $100 off the bill which is UNDER 10%! I will never do business with them and do not recommend. Avoid their service and repair department! More

Drove my sons 370z to the Auffenberg Nissan to investigate a check engine light as well as a fuel leak. I paid the fee to investigate and diagnose both issues but ultimatly decided not to have th investigate a check engine light as well as a fuel leak. I paid the fee to investigate and diagnose both issues but ultimatly decided not to have them complate repairs. When arriving to pickup the car I found that now it does not rev past idol and canot be driven home. I contacted Kenny Ladd (Service Manager) who said in short words "too bad" and its not their fault that the driving condition of the vehicle changed even though they were the only ones who touched the car from when it was drivable to when I had to trailer it home. Not only will I never visit this crooked dealership for service, I will also never buy a new or used car from them in my lifetime. More