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Austin Ford Chrysler - Service Center

Austin, MN

4.7
77 Reviews
Call Service Center (507) 437-3291

77 Reviews of Austin Ford Chrysler - Service Center

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September 14, 2023

Took truck in for some warranty work and they did a quick and good job. More

by brooks007us1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Sep 17, 2023 -

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
September 14, 2023

They are helpful understanding always try to get you in for service when you need it More

by denisemullenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, Denise, we look forward to having you as one of our valued customers for many more years to come!

Helpful
August 25, 2023

Very helpful and courteous they were friendly and were able to get me I. And out quickly More

by tammydavenport39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Aug 26, 2023 -

Austin Ford Chrysler responded

Thank you, Tammy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
August 11, 2023

Convenient everything went fine got everything done that was asked price of the works is getting a little pricey More

by STEVEN.GRAVES111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Austin Ford Chrysler responded

Steven, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
July 19, 2023

Everything went OK got the issue resolved and the system works with no problems completely More

by STEVEN.GRAVES111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Austin Ford Chrysler responded

Thank you so much for your kind words, Steven, and for taking the time to leave us this wonderful feedback!

Helpful
July 19, 2023

It is close and helpful don't have any problems getting in for service is easy to get an appointment More

by STEVEN.GRAVES111
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Steven, and it's great to hear about your excellent experience here at Austin Ford.

Helpful
July 06, 2023

We had very good service from Troy. He was very knowledgeable concerning the Rattler. We appreciate his help in getting help with setting up the Ford Pass. Would recommend Austin t More

by thompsons264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Troy here at Austin Ford.

Helpful
December 19, 2021

everything was good!!Mary had a little lamb his fleece was white as snow, and everywhere that Mary More

by gordybfm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Winters
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Helpful
November 28, 2021

Service was good. Only real complaint is the waiting area could use a update. People were friendly and profs. More

by Bikerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Winters
Report | Print
Helpful
November 22, 2021

Austin Ford does a thorough job of checking over your vehicle, it's a great place to get service work done. The people are friendly and honest to deal with. More

by jawilson11
Recommend Dealer
Yes
Employees Worked With
Jim Winters
Report | Print
Helpful
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