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Austin INFINITI
Austin, TX
831 Reviews
Welcome to Austin INFINITI, where we provide luxury INFINITI vehicles for the greater Austin, Lakeway, Round Rock, Georgetown, and Cedar Park areas. Our goal is to continually improve while building lifelong relationships with our customers. When you visit our family owned and operated dealership, we will meet all of your automotive needs.
The INFINITI vehicles we sell feature the latest automotive technology, stunning design, and top performance. Vehicles like the INFINITI Q50, QX60, and QX80 will turn heads and will redefine what you think of a luxury automobile. Our friendly, experienced staff will work with you to find the vehicle that is right for your lifestyle in a relaxed, zero-pressure environment.
The expert team at Austin INFINITI is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities and use the latest diagnostics to maintain and repair your INFINITI at a competitive price. We offer many convenient amenities such as Express Service to make your visit with us pleasurable. At Austin INFINITI, we use only genuine INFINITI parts, so you can be sure your vehicle will perform as well as the day you got it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 831 reviews
August 09, 2026
Couldn’t have had a more enjoyable experience at a maintenance and repair dealership than what we experienced with the windshield repair and regularly scheduled oil change. Always look forward to a no maintenance and repair dealership than what we experienced with the windshield repair and regularly scheduled oil change. Always look forward to a no surprises appointment from Josh’s team at Austin Infinity. More
by cwholt56
Employees Worked With
Josh
July 31, 2026
I worked with Service Manager Josh this time and he was excellent. I have never had a bad experience here and always so helpful and their communication is fantastic. Highly recommend excellent. I have never had a bad experience here and always so helpful and their communication is fantastic. Highly recommend More
by connierose555
Employees Worked With
Josh Sandoval
July 31, 2026
Great experience today working with Josh. I didn't have an appointment, but he worked me in for an oil change. He got us in and out quickly and kept me updated. Thanks, Josh! I didn't have an appointment, but he worked me in for an oil change. He got us in and out quickly and kept me updated. Thanks, Josh! More
by lindsay.rohler
Employees Worked With
Josh Sandoval
July 24, 2026
Loved the experience. Garrison was top tier about his job, stepping up to make things happen for me. Definitely a life changing experience! Give thanks and blessing for th Garrison was top tier about his job, stepping up to make things happen for me. Definitely a life changing experience! Give thanks and blessing for this wonderful new family journey vehicle. More
by jay348069
Employees Worked With
June 03, 2026
I’ve been here 8 years and the last two times I came in for my 2025 QX80, the service has been awful. The team is rude, one staff member was cussing on a phone call while I was in the waiting room. The q for my 2025 QX80, the service has been awful. The team is rude, one staff member was cussing on a phone call while I was in the waiting room. The quality of how they communicate has gone down. Very bad experience. I’m rethinking my love for Infinity now. They simply don’t care about their customers the way they used to. More
by Deanna Rogers
Employees Worked With
Not sure of who it was
December 31, 2025
I recently picked up a CPO 2024 QX80 Sensory from Austin Infiniti and had a great experience working with James on the sales team. James was professional and kept the process moving - communication was clea Infiniti and had a great experience working with James on the sales team. James was professional and kept the process moving - communication was clear, the follow-up was consistent, and we reached a fair deal without the typical runaround. Paperwork was handled efficiently, and the vehicle was delivered exactly as promised. I also had a brief interaction with the service department that was quick and seamless. They expertly diagnosed and replaced the failing component including a video summary. My only critique is the "pre-installed" dealer adds. While the team was willing to negotiate on them, making them mandatory by default adds unnecessary friction to the transaction. These would be better presented as options rather than being baked into the price upfront. That said, the overall professionalism from James and the rest of the staff makes this a dealership I’d recommend. More
by omegafiler
Employees Worked With
James, Trevor, Jeremy
