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Austin INFINITI

Austin, TX

4.5
833 Reviews
Welcome to Austin INFINITI, where we provide luxury INFINITI vehicles for the greater Austin, Lakeway, Round Rock, Georgetown, and Cedar Park areas. Our goal is to continually improve while building lifelong relationships with our customers. When you visit our family owned and operated dealership, we will meet all of your automotive needs. The INFINITI vehicles we sell feature the latest automotive technology, stunning design, and top performance. Vehicles like the INFINITI Q50, QX60, and QX80 will turn heads and will redefine what you think of a luxury automobile. Our friendly, experienced staff will work with you to find the vehicle that is right for your lifestyle in a relaxed, zero-pressure environment. The expert team at Austin INFINITI is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities and use the latest diagnostics to maintain and repair your INFINITI at a competitive price. We offer many convenient amenities such as Express Service to make your visit with us pleasurable. At Austin INFINITI, we use only genuine INFINITI parts, so you can be sure your vehicle will perform as well as the day you got it.
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8140 Burnet Rd

Austin, TX

78757

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Showing 833 reviews

September 01, 2026

Sherie was a pleasure to work with. No haggle, no hassle, straightforward dealings. The paperwork was ready for signing when I arrived and the car was detailed, full tank of gas, and More

by h.melton1216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherie McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Austin INFINITI responded

In and out in under 45 minutes—that’s a smooth purchase! We’re glad Sherie had everything ready to go and made the process straightforward from start to finish. Thanks for choosing Austin INFINITI! -The Team at Austin INFINITI

August 31, 2026

Allen Dehoff was friendly professional providing the information about the new vehicle and made the deal transaction smooth seamless and enjoyable! More

by tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Dehoff
Sep 02, 2026 -

Austin INFINITI responded

Allen will appreciate the kind words! We’re glad he kept you informed and made the entire transaction smooth and enjoyable. Enjoy your new INFINITI! -The Team at Austin INFINITI

August 11, 2026

Professionals ready to help / service customers in a timely manner. Nice and clean customer waiting area. More

by elypr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Henrickis
Sep 01, 2026 -

Austin INFINITI responded

Professional, timely service makes all the difference! We’re glad our team took great care of you and that you enjoyed the waiting area. Thanks for choosing Austin INFINITI! -The Team at Austin INFINITI

August 09, 2026

Couldn’t have had a more enjoyable experience at a maintenance and repair dealership than what we experienced with the windshield repair and regularly scheduled oil change. Always look forward to a no More

by cwholt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 01, 2026 -

Austin INFINITI responded

A no-surprises service visit is always a win! We’re glad Josh and the team made both your windshield repair and maintenance such an enjoyable experience. Thanks for continuing to trust Austin INFINITI! -The Team at Austin INFINITI

July 31, 2026

I worked with Service Manager Josh this time and he was excellent. I have never had a bad experience here and always so helpful and their communication is fantastic. Highly recommend More

by connierose555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sandoval
Aug 04, 2026 -

Austin INFINITI responded

Thank you for the recommendation! We're happy to hear Josh provided such a great service experience and kept you informed throughout your visit. It's wonderful to know our team's communication and commitment to customer care continue to earn your trust. Thank you for choosing Austin INFINITI! -The Team at Austin INFINITI

July 31, 2026

Great experience today working with Josh. I didn't have an appointment, but he worked me in for an oil change. He got us in and out quickly and kept me updated. Thanks, Josh! More

by lindsay.rohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sandoval
Aug 04, 2026 -

Austin INFINITI responded

Thank you for the great review! We're glad Josh was able to get you in for an oil change, even without an appointment, and make the process quick and easy. We'll be sure to share your kind words with him. Thank you for choosing Austin INFINITI! -The Team at Austin INFINITI

July 24, 2026

Loved the experience. Garrison was top tier about his job, stepping up to make things happen for me. Definitely a life changing experience! Give thanks and blessing for th More

by jay348069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrison Funke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Austin INFINITI responded

Thank you for the wonderful review! We're so glad Garrison made your experience such a memorable one and helped you find the perfect vehicle for this exciting new chapter. We'll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for choosing Austin INFINITI! -The Team at Austin INFINITI

July 17, 2026

Good service, quick in and out. The service advisor was very courteous, helpful and friendly More

by lpatschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sandoval
Jul 22, 2026 -

Austin INFINITI responded

We are glad to hear that your service visit was fast and seamless. Our team strives to provide courteous and helpful care every time, so it is great to know your service advisor made your visit a pleasant one. We appreciate your business and look forward to seeing you next time! - The Team at Austin INFINITI

June 03, 2026

I’ve been here 8 years and the last two times I came in for my 2025 QX80, the service has been awful. The team is rude, one staff member was cussing on a phone call while I was in the waiting room. The q More

by Deanna Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of who it was
Jun 08, 2026 -

Austin INFINITI responded

Thank you for your 8 years of loyalty. We sincerely apologize for the breakdown in communication and that your recent experience fell short of the high standards we aim to provide. I reached out and left a voicemail so we can connect with you directly, clarify your maintenance coverage, and work to regain your trust. If you would like you can also contact me at joshua.sandoval@austininfiniti.com. We look forward to speaking with you soon. — Josh Sandoval, Service Manager

May 31, 2026

Great customer service! There's an Infiniti dealership closer to me but I prefer this one. More

by benirraider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrick
Jun 24, 2026 -

Austin INFINITI responded

That is the ultimate compliment! Knowing we’ve earned your loyalty over convenience means everything to us. There is nothing better than knowing our customer service makes the extra drive completely worth it. Thank you for the awesome support, and we’ll be ready to deliver that same top-tier experience the next time you visit! — The Team at Austin INFINITI

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