Austin INFINITI

Excellent service. Latoya Valdez is an amazing service advisor. Wonderful experience and highly recommended. She explained everything to me and communicated in a prompt manner. I'm very pleased. Awesome! advisor. Wonderful experience and highly recommended. She explained everything to me and communicated in a prompt manner. I'm very pleased. Awesome!!!! More

Mario Hall is by far the most trustworthy salesman that ensures you get an amazing deal. I came in for an oil change and left with 2 amazing new vehicles. ensures you get an amazing deal. I came in for an oil change and left with 2 amazing new vehicles. More

Jon Simmons and Monte Reger are 2 of the best service advisors there at Austin Infiniti they will take care of your car service needs. Jon took the time to explain to me what service I was getting and ke advisors there at Austin Infiniti they will take care of your car service needs. Jon took the time to explain to me what service I was getting and kept me informed with updates. Awesomeness!! Thank you guys for your transparency!! More

Dana Woodbury and his entire team went above and beyond to get us the vehicle that we really wanted! Love Austin Infinity! We have been coming here for our vehicles for many years and will continue the t to get us the vehicle that we really wanted! Love Austin Infinity! We have been coming here for our vehicles for many years and will continue the tradition when we need our next one! More

Danny, Danny, Danny, Danny. That is the only name you need when you walk into the Austin Infiniti dealership. He is an amazing salesman. He was super friendly, very accommodating, & completely profession need when you walk into the Austin Infiniti dealership. He is an amazing salesman. He was super friendly, very accommodating, & completely professional. We drove an hour & a half to look at the car I had inquired about online. When we met him, we knew we had made the right decision to make the road trip. He had handled most everything over the phone & online before we arrived. We test drove the car & signed all of the paperwork- with no negative "surprises." We even took time to talk to him about life & laughed & joked around. However, we were in & out of there so fast, I felt like we didn't spend enough time. I know that sounds strange, but the interaction was THAT enjoyable. Let me tell you I was only buying a used car, not a new one. He treated us like we were the only customers in the world. We were in the market for 2 cars. Our experience was so above & beyond anything we have ever experienced before (for ANY purchase of ANY product), I texted him about a second vehicle the next day. I gave him our parameters, & he found something for us the same day. We were looking for a used truck, so how is that for amazing service?!? We purchased the truck (that had more than all of the specifications I was asking for) just about a week later. He is amazing. There is no other way to say it. He is, without a doubt, amazing! Now as I began my review, Danny, Danny, Danny, Danny, well.....maybe you need his last name also 🤣 His full name is Danny Elalouf. You will not regret your decision to work with him. More

Juan was a pleasure to work with throughout the process. He explained the process clearly, never any pressure and was patient with any questions. He did an outstanding job helping me with my QX60 purchase. He explained the process clearly, never any pressure and was patient with any questions. He did an outstanding job helping me with my QX60 purchase. More

I first met Danny when I was exploring the purchase of a QX50 in May 2020. At the time, the circumstances were not in my favor to purchase a car as I was in the middle of buying a house. Fast forward to Dec QX50 in May 2020. At the time, the circumstances were not in my favor to purchase a car as I was in the middle of buying a house. Fast forward to December. Circumstances changed and I was ready! I reached out to Danny and he remembered me from our first meeting, which was pleasantly surprising! I told him that I was ready to purchase a QX50. I sent him screenshots of the two vehicles I was interested in and I told him that I did not want to spend hours at the dealership. He guided me remotely through negotiations, finance, and trade in. That evening I met him at the dealership, test drove the vehicle, finalized a few details, and I was out the door in less than an hour. Truly a stress-free experience guided by the very professional and helpful Danny. More

Very personable and doing all they can in these tough times to keep everyone safe. They have always gone above my expectations and never over charged for any service. times to keep everyone safe. They have always gone above my expectations and never over charged for any service. More

Bought a certified pre-owned Q50 (which is a rocket ship btw). Entire experience has been ridiculously good. Every time I interact with this group, they surprise me again and do way more than I expected. btw). Entire experience has been ridiculously good. Every time I interact with this group, they surprise me again and do way more than I expected. Very competitive pricing, excellent sales experience with Danny. The real prize is the service department! Brianna my service writer goes above and beyond at every turn. So pleased I bought a CPO from this group, they really stand behind their product. More

Excellent customer service! PJ did a great job with the overall sales experience. He was professional, informative and prepared with sales knowledge of the vehicle. Will certainly recommend to others and w overall sales experience. He was professional, informative and prepared with sales knowledge of the vehicle. Will certainly recommend to others and will consider revisiting Infiniti cars with the next purchase. More