Austin INFINITI

Receive excellent service and friendly I feel I get treated exceptional. Excellent dealership we have. We have had 8 Infiniti's and planning on another QX 60. treated exceptional. Excellent dealership we have. We have had 8 Infiniti's and planning on another QX 60. More

Nick ~ Always a delight to work with you! I feel a great deal of trust whenever I bring my car in for any kind of service. Thank you! deal of trust whenever I bring my car in for any kind of service. Thank you! More

Service was fast and problem was resolved. I never had to go inside the building. Nick was so amazingly helpful. Communication was timely. I received a loaner car so that I was not at all inconvenienced. go inside the building. Nick was so amazingly helpful. Communication was timely. I received a loaner car so that I was not at all inconvenienced. More

Great experience Allan Dehof was knowledgeable and friendly helped me with my trade in and purchase of a quality used q50 sport vehicle ! Impressed with the car quality friendly helped me with my trade in and purchase of a quality used q50 sport vehicle ! Impressed with the car quality More

My service advisor was Jon Simmons. He was excellent. Very courteous, respectful, considerate, and extremely helpful. While waiting, there were customers not wearing a facemask. When I talked to the fron Very courteous, respectful, considerate, and extremely helpful. While waiting, there were customers not wearing a facemask. When I talked to the front desk rep about it, she explained her manager said it was ok as long as the person “kept to themselves”. This upset me. Everyone inside is required to keep to themselves. The law says “everyone” must wear a mask inside a business AND stay 6 feet apart. The signs at the dealership stated masks were required. Why do this but not enforce it? This jeopardizes mine and everyone else’s health and safety. More

Tony was great and I appreciate being picked up at the airport!! Melissa was great also, and I look forward to our next visit for service! airport!! Melissa was great also, and I look forward to our next visit for service! More

Thanks to Monte Reger for always providing excellent service and his attention to details when servicing my cars. From 1999 to present your service dept has been excellent. service and his attention to details when servicing my cars. From 1999 to present your service dept has been excellent. More

Nick is awesome! He always takes great care of us when we come in for service! He explains everything, so we know what’s going! we come in for service! He explains everything, so we know what’s going! More

I just happened to be in the market for an Infiniti QX 60, and was planning on purchasing a used one from a car rental company, but they didn't have any available in the Austin area. So, I decided to go b 60, and was planning on purchasing a used one from a car rental company, but they didn't have any available in the Austin area. So, I decided to go by Austin Infiniti and see what they had and maybe test drive one. After looking around the lot, in the Texas heat, I decided to go in the showroom, cool off, and use the restroom. Upon entering the building, I was greeted by Tony. Oh, what a relief it was, he guided me towards the restrooms, offered me something to drink. He really made me, feel at home. I told Tony, what I was interested in and the rest is history. Tony even delivered my QX-60 to Lockhart, Texas. You can't beat service, like that. I am really looking forward to my new Infiniti journey. More

16 Year Relationship! I Purchased my first FX 30 back in 2004. I’ve bought two other models since then and I always use the service department for my vehicle’s Dealer rec I Purchased my first FX 30 back in 2004. I’ve bought two other models since then and I always use the service department for my vehicle’s Dealer recommended factory maintenance. I’m very happy with the service department and I appreciate my long-standing relationship with Dave Henricks.. More