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Austin INFINITI
Austin, TX
835 Reviews
Welcome to Austin INFINITI, where we provide luxury INFINITI vehicles for the greater Austin, Lakeway, Round Rock, Georgetown, and Cedar Park areas. Our goal is to continually improve while building lifelong relationships with our customers. When you visit our family owned and operated dealership, we will meet all of your automotive needs.
The INFINITI vehicles we sell feature the latest automotive technology, stunning design, and top performance. Vehicles like the INFINITI Q50, QX60, and QX80 will turn heads and will redefine what you think of a luxury automobile. Our friendly, experienced staff will work with you to find the vehicle that is right for your lifestyle in a relaxed, zero-pressure environment.
The expert team at Austin INFINITI is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities and use the latest diagnostics to maintain and repair your INFINITI at a competitive price. We offer many convenient amenities such as Express Service to make your visit with us pleasurable. At Austin INFINITI, we use only genuine INFINITI parts, so you can be sure your vehicle will perform as well as the day you got it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 835 reviews
August 19, 2020
I just happened to be in the market for an Infiniti QX 60, and was planning on purchasing a used one from a car rental company, but they didn't have any available in the Austin area. So, I decided to go b 60, and was planning on purchasing a used one from a car rental company, but they didn't have any available in the Austin area. So, I decided to go by Austin Infiniti and see what they had and maybe test drive one. After looking around the lot, in the Texas heat, I decided to go in the showroom, cool off, and use the restroom. Upon entering the building, I was greeted by Tony. Oh, what a relief it was, he guided me towards the restrooms, offered me something to drink. He really made me, feel at home. I told Tony, what I was interested in and the rest is history. Tony even delivered my QX-60 to Lockhart, Texas. You can't beat service, like that. I am really looking forward to my new Infiniti journey. More
by txdeputy
Employees Worked With
Tony Anthony, Luis Versalles
August 10, 2020
16 Year Relationship! I Purchased my first FX 30 back in 2004. I’ve bought two other models since then and I always use the service department for my vehicle’s Dealer rec I Purchased my first FX 30 back in 2004. I’ve bought two other models since then and I always use the service department for my vehicle’s Dealer recommended factory maintenance. I’m very happy with the service department and I appreciate my long-standing relationship with Dave Henricks.. More
by KevStan
Employees Worked With
Dave Henricks
August 04, 2020
Great service This was my first visit as I am new to Austin. Bobby Davis did an excellent job. All was handled professionally and on time. They have another custome This was my first visit as I am new to Austin. Bobby Davis did an excellent job. All was handled professionally and on time. They have another customer. I will return. More
by Rwricks
Employees Worked With
Dana Woodbury, Bobby Davis
July 28, 2020
Express service Everything went well. I was happy they discovered my battery needed replacing and I appreciated how clean the car was when they returned it. Thanks. Everything went well. I was happy they discovered my battery needed replacing and I appreciated how clean the car was when they returned it. Thanks. More
by lconnelly
Employees Worked With
Monte Reger
July 15, 2020
Austin Infiniti Rocks! I've been a customer of CAG-Austin Infiniti for ten years now and I've had nothing but excellent service from them. These guys know how to treat thei I've been a customer of CAG-Austin Infiniti for ten years now and I've had nothing but excellent service from them. These guys know how to treat their customers right! More
by felix.ware
Employees Worked With
Dave Henricks
July 14, 2020
Simple and confortable no appointment service I showed up for a simple oil change and tire rotation. I was comfortably and safely seated in the lounge with a hot coffee. The team kept me informed I showed up for a simple oil change and tire rotation. I was comfortably and safely seated in the lounge with a hot coffee. The team kept me informed on the progress and despite a little longer wait than expected, the overall experience was very positive. More
by Hugo
Employees Worked With
Jon Simmons
July 14, 2020
Dave is the best service guy ever Thanks Dave for repairing the broken back windshield of our SUV . Your kindness in dealing with State Farm is greatly appreciated. And the loaner c Thanks Dave for repairing the broken back windshield of our SUV . Your kindness in dealing with State Farm is greatly appreciated. And the loaner car was made it so convient . Keep up the good work Dave ! More
by jay willems
Employees Worked With
Dave Henricks
July 10, 2020
Another Outstanding Service Experience I've owned multiple Infiniti vehicles since 1995. I've taken each of them for 100% of their service needs to Austin Infiniti. I have always been imp I've owned multiple Infiniti vehicles since 1995. I've taken each of them for 100% of their service needs to Austin Infiniti. I have always been impressed with the customer service I've received. I primarily deal with Monte Reger and he's a true gem. Monte is always professional, exhibits a great sense of humor, is highly knowledgeable about whatever system I'm having issues with, is engaging, caring and just a real quality individual. HE'S the reason I take my vehicles to Austin Infiniti. Obviously the technicians who do the actual work perform at a very high level of expertise, since I've never had to return any repair for further updating. I don't mind paying the higher labor rate because they do such excellent work. Kudos to all the technicians who work on the vehicles! Just a great crew of people working as a true team to make the customer have an outstanding experience. Much appreciated. More
by MaineGuy
Employees Worked With
Monte Reger
