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Austin INFINITI
Austin, TX
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 816 reviews
January 17, 2019
Fast, easy and kind From the moment i walked in the staff and salesmen were wonderful. Joe Nichols sat me down and asked what my needs were, and he catered to those rathe From the moment i walked in the staff and salesmen were wonderful. Joe Nichols sat me down and asked what my needs were, and he catered to those rather than try to sell me something else. I found the car i wanted and the paper work started. Not long after I drove from the dealership in my shiny new car :) More
by MAC
Employees Worked With
Joe Nichols
January 17, 2019
Great Service Lily was great letting us know where our car was throughout the service process. The waiting area could swap out a few of the tables/bar stools for a Lily was great letting us know where our car was throughout the service process. The waiting area could swap out a few of the tables/bar stools for a few more comfortable chairs. More
by CharlieL
Employees Worked With
Lily Lindsey
January 15, 2019
Excellent service! Jeff was professional, helpful and answered all my question. He did what I asked him to do and gave me all the information necessary that I asked for. Jeff was professional, helpful and answered all my question. He did what I asked him to do and gave me all the information necessary that I asked for. Thanks! B Holt More
by BHOLT
Employees Worked With
Jeffrey Smith
January 13, 2019
Excellent Fast and efficient, everything was done quickly and exactly as asked. No problems at all, I found this to be a very pleasant experience. Peter S. Fast and efficient, everything was done quickly and exactly as asked. No problems at all, I found this to be a very pleasant experience. Peter S. More
by PeterStrel
Employees Worked With
Chris Hamm, Lily Lindsey
January 13, 2019
Excellent Nick took care of all my needs. He worked with ny concerns and made suggestions that we ended up doing. Was please with his performance. Nick took care of all my needs. He worked with ny concerns and made suggestions that we ended up doing. Was please with his performance. More
by Joe R Stewart, REALTORS
Employees Worked With
Nicholas Lefebvre
January 11, 2019
Unexpected consideration I live 100 miles from this dealership. My wife has dimentia which complicates trips, dealer visits, etc. One on line expression of interest by me ex I live 100 miles from this dealership. My wife has dimentia which complicates trips, dealer visits, etc. One on line expression of interest by me explaining my situation, and three subsequent email exchanges, led to a tentative deal subject to inspection of vehicles at my scheduled dealer visit. The vehicle is great. The trade was at a fair price. The consideration and assistance of dealer personnel was outstanding but I got the impression that it was just business as usual. Dana Woodbury assisted me and I recommend him and this dealership. More
by John G
Employees Worked With
Dana Woodbury
January 10, 2019
Great Service I have never had a problem getting my QX80 serviced here. My Service Representative has always answered any concerns that I have. The work on my vehic I have never had a problem getting my QX80 serviced here. My Service Representative has always answered any concerns that I have. The work on my vehicle is always performed in a timely manner. More
by HH
Employees Worked With
Bobby Davis
January 08, 2019
Great shopping experience. Professional and courteous, time efficient yet relaxed atmosphere, cozy yet refined urban facility, experienced, knowledgeable , well-organized deale Professional and courteous, time efficient yet relaxed atmosphere, cozy yet refined urban facility, experienced, knowledgeable , well-organized dealership. This is the summary of my shopping experience at Austin Infiniti. Well worth the 2 ½ hour drive. And Laura Black : All the above-mentioned qualities plus a great sense of humor. Many thanks to you, Jay and Latoya. Gabriel More
by Gabriel
Employees Worked With
Latoya Valdez, Laura Black, Jay Cruz
January 05, 2019
Replace a bad part Chris was informative and helpful. We also were please with the complimentary Lyft to the domain. I would go back and will go back for sales and ser Chris was informative and helpful. We also were please with the complimentary Lyft to the domain. I would go back and will go back for sales and service. More
by TeamLopez5
Employees Worked With
Chris Hamm
January 04, 2019
Wonderful! It was my first time having my car serviced here and it was all wonderful! Bobby was great. I didn’t have to wait at all and be helped me with my long It was my first time having my car serviced here and it was all wonderful! Bobby was great. I didn’t have to wait at all and be helped me with my long list of questions. Thank you. More
by Courtneyc
Employees Worked With
Bobby Davis
