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Austin INFINITI
Austin, TX
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 816 reviews
October 04, 2018
Hater if Buying New Cars I have always hated the whole car shopping experience. I only purchase used cars out of personal preference and had looked for a good while at differe I have always hated the whole car shopping experience. I only purchase used cars out of personal preference and had looked for a good while at different car lots and dealerships and always felt as if the salesmen viewed me as unintelligent or were just extremely pushy. I found the car I purchased through Inifinity Austin through a website and went to look and testdrive. I was introduced to Dana, a salesman there, and he promptly took me out to the car to look over it all and go for a drive. Never once did I get that awkward feeling that tends to come with having a saleman around. Dana stood back and let me look it over and let me ask the questions, which I greatly appreciated. Never once did Dana prompt me that I needed to act on purchasing the car that same day and didn't harass me the following days. Now I was the one that stopped in 5 different times throughout the next week to look at the car more and test drove again to "make sure she was the one". Everyone at Infinity Austin was very patient and helpful each time I dropped in and Dana, especially, has the patient of a Saint to deal with my indecisiveness. When I made my decision to go through with the purchase, they made sure that everything was in working order (back AC blower had gone out and they fixed, which is rare for used car sales!!) and gave it a wash. My overall experience was very smooth and as pleasant as signing a huge check can be. I am hopeful that Dana and the Infinity Austin will have another great used car option for me when it comes time for me to get another! I highly reccomend going to them if you enjoy and prefer not feeling pressured. Be sure to ask for Dana Woodbury!! More
by Reesepiece35
Employees Worked With
Dana Woodbury, Jeff Schneider, Ray Jaladoni
October 02, 2018
Awesome Service I came in without an appt and dealt with Monte Reger since my regular service advisor was off and I still got the best service ever. You guys are stel I came in without an appt and dealt with Monte Reger since my regular service advisor was off and I still got the best service ever. You guys are stellar you make me feel comfortable bringing my car in for service and your thorough. Love the service video. I ALWAYS refer you guys, KEEP UP THE GREAT WORK! A loyal customer!! More
by loyalcustomer
Employees Worked With
Chris Hamm, Monte Reger
September 26, 2018
Great service from start to finish From the first visit till a month later when we purchased everyone was professional and very helpful- wasn't rushed or pressured to buy. Kept in touc From the first visit till a month later when we purchased everyone was professional and very helpful- wasn't rushed or pressured to buy. Kept in touch with all my questions answered. More
by 1st Infiniti
Employees Worked With
Kat Looney, Mario Hall, Ray Jaladoni
September 19, 2018
Excellent services I have being going to this dealership for services. I bought my car in early 2014. I love to take my car they are so good in making sure my vehicle I have being going to this dealership for services. I bought my car in early 2014. I love to take my car they are so good in making sure my vehicle is an excellent shape. I am always confidence that I am safe. They are honest and very nice. All employees treat you with respect and make you feel like you are “Royal” More
by Whtnlj14
Employees Worked With
Chris Hamm
September 17, 2018
Great experience! Bobby communicated proactively throughout the process,letting me know what to expect at each step. The process for getting the loaner car was a breeze Bobby communicated proactively throughout the process,letting me know what to expect at each step. The process for getting the loaner car was a breeze and it came in handy because I could not have been without a car. More
by Angela
Employees Worked With
Bobby Davis
September 17, 2018
Absolutely Fantastic Service :-) The drop off and pick up was fast and easy. Coutomer Service was Fantastic!!! Keep up the great job you all are doing over there at Austin INFINITI. I The drop off and pick up was fast and easy. Coutomer Service was Fantastic!!! Keep up the great job you all are doing over there at Austin INFINITI. I am one Happy Client/Custormer. More
by Roy C.
Employees Worked With
Kenneth Collins
September 17, 2018
Great service, quick, friendly. Very friendly service adviser, knowledgeable, kept me informed at all times and helped me plan my next service visit for other found deficiencies in m Very friendly service adviser, knowledgeable, kept me informed at all times and helped me plan my next service visit for other found deficiencies in my car. More
by Miguel
Employees Worked With
Jeffrey Smith
September 17, 2018
great service Nick was very professional , knowledgeable and courteous. The service was fine and timely. Even though i have to travel across town for the service it Nick was very professional , knowledgeable and courteous. The service was fine and timely. Even though i have to travel across town for the service it is worth the drive . More
by me
Employees Worked With
Nicholas Lefebvre
September 14, 2018
The best ar purchase I have ever made at any dealership. I was short of time driving from San Antonio to Austin. The dealership was excellent. Financed through RBFCU and was able to complete purchase at the I was short of time driving from San Antonio to Austin. The dealership was excellent. Financed through RBFCU and was able to complete purchase at the dealership without the stress of leaving and going to the credit union. The vehicle was clean and ready to go. Was a quick and smooth transaction. The vehicle was well detailed and offered at a good price. No back and forth on price. Offered an excellent vehicle at a fair price. Paid what was advertised and am very happy with purchase. Austin Infinity represents what a car dealership should be. Thank You. Also the young lady at the cafe was very nice. More
by mdheinen
Employees Worked With
PJ Garcia, Laura Black
September 13, 2018
Excellent service I had an excellent experience in buying my Q70. Everyone was terrific, highly professional, and friendly. I would recommend the dealership to anyone w I had an excellent experience in buying my Q70. Everyone was terrific, highly professional, and friendly. I would recommend the dealership to anyone who is interested. More
by jb07175
Employees Worked With
Dana Woodbury, Nicholas Lefebvre, John Fisher
