Austin INFINITI

Brake service and almost 60,000 mile service I had front and rear brakes replaced, oil and filter change and various filter and fluid changes. I had a very nice loaner while my vehicle was being I had front and rear brakes replaced, oil and filter change and various filter and fluid changes. I had a very nice loaner while my vehicle was being serviced. Nick Lefebvre is my outstanding service advisor! He is professional, knowledgeable and explains things in ways that does not leave me "wondering". I feel confident when I drive my vehicle off the premises that the work performed was with quality and correctness. Thank you, Donna and KRMPUF More

Always a pleasure It is always a pleasure to get my car serviced at Austin Infiniti. Not only is Chris Hamm one of the kindest men I've ever met, the entire team does a It is always a pleasure to get my car serviced at Austin Infiniti. Not only is Chris Hamm one of the kindest men I've ever met, the entire team does a thorough job making sure my Infiniti keeps getting me from Point A to Point B in style. More

Service Under Extended Warranty While the service action went flawlessly (as always), I cannot over emphasize the value of the service professionals to the overall client experience. While the service action went flawlessly (as always), I cannot over emphasize the value of the service professionals to the overall client experience. For the 7 years I've owned this M37 I have had one and only one service contact, Dave Henricks. He greets me by name, whether I have an appointment or not, and always takes the time to help me out. He is the face of Infiniti to me, and is the reason I always come back. On the other hand, with my other car from a different brand "luxury" dealership, I get a different rep every visit... and it seems like every visit, there are all new faces in the service department. Zero continuity of service. Thanks Dave, you make the experience excellent! More

Great Service Dave always takes great care of us! My wife and I have been bringing our cars into Dave for around six years now and always leave happy. Dave always takes great care of us! My wife and I have been bringing our cars into Dave for around six years now and always leave happy. More

Great Experience! I've had the pleasure to work with Nick Lefebvre at Austin Infiniti for many years now. He is extremely professional, diligent, trustworthy, and knowl I've had the pleasure to work with Nick Lefebvre at Austin Infiniti for many years now. He is extremely professional, diligent, trustworthy, and knowledgeable. I strongly recommend Nick and the entire service department! More

Excellent service! Well taken care of. Excellent service and I have been with Monty Reger for years. He has always been extremely helpful and professional. Always takes care of us and we va Excellent service and I have been with Monty Reger for years. He has always been extremely helpful and professional. Always takes care of us and we value his opinions when we get a new car. He has a great personality and is a great fit for us. More

Exceptional People The people whom assisted me with buying this automobile were easy to work with, were professional, and friendly. We did most of the work of finding t The people whom assisted me with buying this automobile were easy to work with, were professional, and friendly. We did most of the work of finding the car and working out the deal on line since I live in Edinburg. Danny was exceptional to work with. After the sell I had a few things to work out, items that were missing, small things, Danny had me work with Latoya Valdes who too was exceptional to work with. Anyone can buy and sell cars, exceptional people like those mentioned will bring back your customers. John explaining the features of the car was something I have not experienced before, I thought the Infiniti in Augusta, Ga where I purchased my first Infiniti was great, you guys are better. Great People!!! More

Great service Nick is the best!!! He is always very friendly and professional. Thank you for hiring such a competent person. I always look forward to going to you Nick is the best!!! He is always very friendly and professional. Thank you for hiring such a competent person. I always look forward to going to your dealership. More

Star Treatment! What a great experience. Nothing but professionalism, friendliness, knowledge & just an overall wonderful, easy car buying experience. I've never ha What a great experience. Nothing but professionalism, friendliness, knowledge & just an overall wonderful, easy car buying experience. I've never had a car buying experience like the one at Austin Infiniti. They are a 10+ dealership! Thank you P. J. & the whole Infinite family... More

Amazing Service! My service advisor was very professional and informative. He went above and beyond providing customer service! The experience was very pleasant. I w My service advisor was very professional and informative. He went above and beyond providing customer service! The experience was very pleasant. I will definitely be back! More