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Austin INFINITI

Austin, TX

4.7
816 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 816 reviews

June 06, 2018

New Infiniti QX60 purchase Had a good experience working with Mario Hall as our sales person. He was very polite and professional. We definitely would work with him again. Joh More

by ahinkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bowles, Troy Johnson, John Fisher, Mario Hall, Ray Jaladoni
Jun 11, 2018 -

Austin INFINITI responded

Arlene, we want to thank you for the detailed review! We're constantly on the lookout for talented staff members who can make every customer's experience memorable. We're thrilled to hear that everyone had an individual impact on you. Thanks so much for sharing and congratulations! -The Team at Austin INFINITI

June 05, 2018

Perfectly smooth The visit went perfectly as always. Pleasant wait area and wonderful staff. The service experience would be the main reason I would purchase another More

by psarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get her name but the cashier was so pleasant to give my $ to!, Kenneth Collins
Jun 09, 2018 -

Austin INFINITI responded

Thank you for letting us know how things went! We look forward to the next opportunity to assist. -The Team at Austin INFINITI

June 05, 2018

Great service beyond expectations My wife and I are very pleased with the level of service provided by the dealership and our service representative Bobby Davis. Bobby is great at m More

by risgrigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Jun 09, 2018 -

Austin INFINITI responded

We appreciate the compliments! Thank you for taking a moment to let us know how we're doing. -The Team at Austin INFINITI

June 05, 2018

Thank you to Brad Rowland for making everything easy for us My wife and I recently bought a certified Infiniti Q50s at Austin Infiniti. \ Our sales representative, Brad Rowland, was great at helping us find More

by risgrigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Rowland
Jun 09, 2018 -

Austin INFINITI responded

We do our very best to deliver an excellent buying experience. Thank you for showing with us and sharing your feedback with us! Congratulations and take care. -The Team at Austin INFINITI

June 05, 2018

Thanks to John Fisher We recently bought a Certified Q50s from Austin Infiniti. Client relations specialist John Fisher did a great job of showing us all the high tech f More

by risgrigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Trusty, John Fisher
Jun 09, 2018 -

Austin INFINITI responded

Reviews that highlight our team's commitment to excellence make us proud. Thank you very much for sharing with us. It helps others to know exactly what we're all about! If there's anything else we can help with down the road, don't hesitate to let us know. -The Team at Austin INFINITI

June 05, 2018

My expectations were met and very pleased with the service. Dave Hendricks did an outstanding job on managing the service work, communicated well throughout the process. He is/was very knowledgeable of the wor More

by G37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff in customer lounge very friendly., Dave Henricks
Jun 09, 2018 -

Austin INFINITI responded

Thanks for letting us know how things went! We appreciate having you as a customer of ours. :) -The Team at Austin INFINITI

May 16, 2018

Always a Pleasure! The power of the service department of Infiniti should not be underestimated. I have long wanted an Audi, but keep coming to Infiniti because of the More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
May 18, 2018 -

Austin INFINITI responded

We love to hear this, Jeanette! We are hard at work to deliver the best possible experiences, just as you've witnessed. :) Thank you for always being a customer of ours and take care. -The Team at Austin INFINITI

May 11, 2018

Monte is awesome! Love getting a loaner car for service visits; even if only for 3-4 hours, it's a lot more convenient than waiting in the Service Lounge. Monte makes More

by RockyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
May 17, 2018 -

Austin INFINITI responded

We're proud to provide valuable amenities for our customers. Thank you for choosing us and we'll see you next time! -The Team at Austin INFINITI

May 11, 2018

Timely & Under Budget I brought my car in for a maintenance service with a set budget. It took 50 minutes and came in under budget by and least $50. Happy customer! More

by Kiamesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
May 17, 2018 -

Austin INFINITI responded

We do our very best to deliver an excellent visit, no matter the circumstances. :) Thank you for choosing us! -The Team at Austin INFINITI

May 10, 2018

Very easy process and Monty was very professional and great Very happy with my service and Monte is great to work with. He was very pleasant and explained everything to me. Very happy with the service Thank y More

by Eelford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Jun 02, 2018 -

Austin INFINITI responded

Thank you so much for letting us know! We pride ourselves on delivering excellent service every time. Best of wishes. -The Team at Austin INFINITI

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