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Austin INFINITI

Austin, TX

4.7
816 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 816 reviews

April 19, 2018

The best. Danny E. was one of the easiest and knowledgeable sales staff I have ever dealt with. We plan on working with him in the future, and are looking forw More

by Jasc247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Elalouf, John Fisher, Kat Looney, Ray Jaladoni
Apr 20, 2018 -

Austin INFINITI responded

We're so happy to hear this! Thank you for the praise--Danny is a pretty great asset to our team. :) We'll see you next time. -The Team at Austin INFINITI

April 18, 2018

Awesome. My experience was awesome, from Chris in the Service Department to the nice young lady who made my Latte.......Waiting Room as great and before i even More

by Lynn G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Apr 20, 2018 -

Austin INFINITI responded

Lynn, it's our ultimate goal to make every customer feel welcomed and at ease during their visit. Thanks for letting us know how we did. :) See you next time! -The Team at Austin INFINITI

April 15, 2018

Excellent customer service Mario was an excellent salesman and host. I took a friend to Austin Infiniti to lease a Q60, and I wound up also leasing a Q60s. Troy was friendly as More

by larrygonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat Looney, Troy Johnson, Mario Hall
Apr 16, 2018 -

Austin INFINITI responded

We are so grateful for your feedback, Larry! Thank you so much for taking a few moments to let us know how we are doing. Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. Congratulations and take care. -The Team at Austin INFINITI

April 09, 2018

You pay for service The staff at Infinite has always been great. I would recommend for new/used car sales but would say shop for service..The service guys are all excelle More

by Nicholas Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Lefebvre
April 07, 2018

Consistent Excellence Consistently excellent service and experience. I am valued as a customer. I can trust Austin Infiniti to take care of my vehicle and be attentive to More

by Lena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Apr 07, 2018 -

Austin INFINITI responded

We love to hear this, Lena! It's our pleasure to serve our customer's with the highest level of attention. Thanks so much for the review. :) -The Team at Austin INFINITI

April 06, 2018

Quick and easy Have been an Infiniti owner for the past 6 yrs; enjoy and appreciate the cars. Service has always been an easy process - quick and efficient. Austin I More

by June182011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Apr 07, 2018 -

Austin INFINITI responded

We do our very best to impress. :) Thank you for being a customer of ours throughout the years! -The Team at Austin INFINITI

April 05, 2018

Always great From the helpful service, clean facilities, quality loaners and impeccable wait area (with great snacks and drinks), I’ve always found my visits to be More

by Weavermc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Apr 07, 2018 -

Austin INFINITI responded

We're so glad to know that your experiences have been nothing less than excellent. :) Thanks for spreading the word with a review! -The Team at Austin INFINITI

April 05, 2018

Liquid Velvet Infiniti offers a great car for a great value, which sells itself in a lot of ways. However the reason i came back to this Infiniti dealership withou More

by johnpuhr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Joe Morales, Ray Jaladoni
Apr 07, 2018 -

Austin INFINITI responded

John, congratulations on the vehicle and thank you for choosing us again. :) We take pride in having a staff of individuals who are all focused on delivering excellence, just as you witnessed. We so appreciate you taking the time to spread the word about our location and give our team some praise. Thanks again and take care. -The Team at Austin INFINITI

April 04, 2018

Purchased new car The entire purchase experience was most enjoyable. The knowledge of sales consultant Howard Shaw, the financial officer Mike Marsalis and after the p More

by Kenneth S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Shaw, Mike Marsalis
Apr 05, 2018 -

Austin INFINITI responded

We're thrilled to hear that your purchase pleasant and we greatly appreciate the review! Best wishes. -The Team at Austin INFINITI

April 04, 2018

Another fine experience at Austin Infiniti The team worked with me on my 2nd Infiniti QX60 lease. I got a very nice car for a reasonable price! The sales manager and the our salesman worked More

by ken57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson, Stephanie Auld, Kat Looney, Ricky Guajardo
Apr 05, 2018 -

Austin INFINITI responded

Ken, we love to read reviews like yours! Thank you for choosing us and we'll work hard to continue to earn your endorsement. Happy cruising! -The Team at Austin INFINITI

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