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Austin INFINITI

Austin, TX

4.7
816 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 816 reviews

March 01, 2018

Bobby took great care to be sure I was taken care of. Bobby was great and saw to it that I was completely satisfied with everything. I always believe that I have been given the best possible service even More

by Phil Groves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Mar 05, 2018 -

Austin INFINITI responded

Phil, we're focused on providing an excellent experience and happy to know we delivered. :) Thanks and take care! -The Team at Austin INFINITI

March 01, 2018

Purchase of Q40 CPO Jon and the team at Austin INFINITI did a great job in putting a deal together for me on my car. Mark Bailey put me in touch with Jon and he came thro More

by B. Scott Manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bailey, Stephanie Auld, John Fisher, Kristi Freitag, Jon Simmons, Aspen Hill
February 28, 2018

Quick easy oil change and tire rotation . Good lounge area with plenty of choices of beverages and snacks. Free wifi helped me do my work while service being done. More

by tapdogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Mar 02, 2018 -

Austin INFINITI responded

We're thrilled to know that your visit was all that you expected. :) Thanks so much for selecting us and we'll see you on your next visit. -The Team at Austin INFINITI

February 22, 2018

Service on wife’s ‘15 QX80 Attention to details, professionalism of all staff, cleanliness of dealership and product. Ease of setting the appointment, status updates of progres More

by Infiniti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Feb 23, 2018 -

Austin INFINITI responded

Thanks for the many compliments. :) It's our goal to be seen above the rest and we're constantly looking for new ways to delight our customers. We're grateful for your support and we'll see you next time. -The Team at Austin INFINITI

February 21, 2018

Exemplary Customer Service Austin Infiniti makes me feel Welcomed. I have trust and confidence that I am receiving an acccurate diagnosis on my vehicle and that the Service Advi More

by Q70L driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Feb 22, 2018 -

Austin INFINITI responded

Thanks for allowing us to serve you! Everyone here is working hard to continue to earn the support of customers like you. :) Best wishes. -The Team at Austin INFINITI

February 21, 2018

My resent experience at Infiniti service department. The service i recieved for my 2016 infiniti was through. I was kept informed about needed services, these services were done in a timely manner. I wa More

by carlady326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Feb 22, 2018 -

Austin INFINITI responded

We appreciate you sharing the details of your experience! It's our goal to always deliver excellence. :) Thanks and take care. -The Team at Austin INFINITI

February 19, 2018

The best of the best Couldn't be better Well worth the drive from Belton. All servies were timely and performed as expected. Please note that this is my 4th Infinity from More

by WD & E MEME S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Mark Bailey, Dave Henricks, Joe Nichols
Feb 20, 2018 -

Austin INFINITI responded

Thank you so much for the review! We're so happy to have had the opportunity to serve you repeatedly as a customer of ours and appreciate you choosing us. :) See you next time and take care. -The Team at Austin INFINITI

February 18, 2018

Service Great service, we trust Dave to guide us and work with us. Always a pleasure to talk with when I bring my car in for service. More

by Rpmarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Feb 20, 2018 -

Austin INFINITI responded

Thank you for taking the time to leave your review! It's our goal to make every customer feel as welcomed and comfortable as you have in your experiences. :) See you next time. -The Team at Austin INFINITI

February 14, 2018

Great service! Bobby is awesome! He consistently provides great customer service and always goes the extra mile to ensure that you and your car are very well taken c More

by CCCase78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Feb 16, 2018 -

Austin INFINITI responded

We're so grateful for your support! Knowing that our team is hitting the mark in customer service makes us beyond proud. Thank you for the awesome review and we look forward to serving you next time. -The Team at Austin INFINITI

February 10, 2018

Excellent service! Michelle is always so friendly and helpful and accommodating when she picks up and returns my vehicle for service. She really makes the process easy, More

by Kerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Colton
Feb 12, 2018 -

Austin INFINITI responded

Kerri, we're thrilled to know that your experiences have been nothing shy of excellent! Thank you so much for the praise and we look forward to serving you next time. -The Team at Austin INFINITI

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