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Austin INFINITI

Austin, TX

4.7
816 Reviews
Welcome to Austin INFINITI, where we provide luxury INFINITI vehicles for the greater Austin, Lakeway, Round Rock, Georgetown, and Cedar Park areas. Our goal is to continually improve while building lifelong relationships with our customers. When you visit our family owned and operated dealership, we will meet all of your automotive needs. The INFINITI vehicles we sell feature the latest automotive technology, stunning design, and top performance. Vehicles like the INFINITI Q50, QX60, and QX80 will turn heads and will redefine what you think of a luxury automobile. Our friendly, experienced staff will work with you to find the vehicle that is right for your lifestyle in a relaxed, zero-pressure environment. The expert team at Austin INFINITI is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities and use the latest diagnostics to maintain and repair your INFINITI at a competitive price. We offer many convenient amenities such as Express Service to make your visit with us pleasurable. At Austin INFINITI, we use only genuine INFINITI parts, so you can be sure your vehicle will perform as well as the day you got it.
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8140 Burnet Rd

Austin, TX

78757

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Showing 816 reviews

September 28, 2017

Excellent service Thank you for your your continued excellent customer service! Enjoy working with Chris and the team. Highly recommend the service team at Infinity! More

by ziegelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Sep 30, 2017 -

Austin INFINITI responded

You're more than welcome, we're always here to help! Thanks a bunch for the reviewing praising out team. :) We'll see you next time. -The Team at Austin INFINITI

September 28, 2017

Excellent! So happy to have Monti Reger back at the dealership. He is pleasant and a complete professional. My husband and I really missed him when he was not More

by Ewholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Sep 30, 2017 -

Austin INFINITI responded

Monte is truly one of our MVPs and we're so happy to call him ours again. :) We appreciate the stellar review and want to thank you for your dedicated business. We look forward to serving you next time! -The Team at Austin INFINITI

September 24, 2017

Always the best service. Always. Infiniti has top notch employees, especially their service department. I can always count on Kenny. Always. There's nothing I wouldn't trust this depa More

by Tslappey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Sep 25, 2017 -

Austin INFINITI responded

Wow, Tracey. Your review speaks volumes to our team's dedication to customers like you. :) Building long lasting relationships is our ultimate goal! Thank you so much for taking the time to share your thoughts in a review and we look forward to serving you next time. -The Team at Austin INFINITI

September 23, 2017

Gasket replacement Replaced both linking gaskets. Staff was professional and friendly. Appreciate the quality of work done as well as leaving my vehicle in such good con More

by Lreardon147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hamm, Nicholas Lefebvre, Monte Reger
Sep 24, 2017 -

Austin INFINITI responded

We're happy to hear that your visit went smoothly and our staff all around helped to achieve this. :) Thanks so much for your review and please let us know if we can assist in the future. -The Team at Austin INFINITI

September 21, 2017

Bobby Davis He is the best Service person I have dealt with as a Service person. He listens to everything I say and also makes sure I get a loaner vehicle and as More

by mrghoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Sep 23, 2017 -

Austin INFINITI responded

Reading your review makes us smile from ear to ear. Thank you! We've made it a priority to hire staff who are eager to make our customer's visit as smooth as it can be. Thank you so much for helping to spread the good word about our dealership and for the compliments about Bobby. He's a great addition and we're so luck to have him! Take care. -The Team at Austin INFINITI

September 21, 2017

Great service with no pressure to buy! Got a great price for the car I wanted. Anthony kept in contact with me and made sure I was happy with the car and the whole process More

by NadiaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Raglin
Sep 23, 2017 -

Austin INFINITI responded

Congratulations, Nadia! We're always here to help both during and after your car shopping experience. :) We appreciate the review and wish you all the best. -The Team at Austin INFINITI

September 17, 2017

Another great service experience Austin Infiniti is the best dealer I have been to anywhere. Consistently smooth process from making appointment to dropping off vehicle, getting an am More

by tfernan303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Sep 23, 2017 -

Austin INFINITI responded

Wow, thank you so much for the great compliments and the review! We strive to be known as the best in the industry and reviews like yours reaffirm us that we're on the way. :) Thanks for giving us a try to see what we're all about! We'll see you next time. -The Team at Austin INFINITI

September 02, 2017

Painless Joe made car shopping experience painless, fast and such a joy! Not only was he there through the purchase process, he continues to be there for any More

by Lucky 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Morales
Sep 17, 2017 -

Austin INFINITI responded

We love reading review like yours. :) We believe in building strong relationships with our customers and maintaining them Ben after the sale, just as your experienced with Joe! Thanks so much for the kind words and helping to spread the good word about our dealership. Take care and happy cruising. -The Team at Austin INFINITI

August 16, 2017

Awesome Service Dave is great. He is always helpful and makes the experience of dealing with service as easy as possible. I always ask for him when service is needed More

by Bkavecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Aug 20, 2017 -

Austin INFINITI responded

We're love reading reviews like this that highlight our team's commitment to our customers. :) Thank you so much for sharing your thoughts and we look forward to serving you next time. -The Team at Austin INFINITI

August 15, 2017

Nail in my tire, Bobby exceeded my expectations! Bobby told me I could bring my car in right away since my tire most likely had a nail in it. I'd only had the "new to me" car for 2 weeks, after havin More

by Betsy Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis, Danny Elalouf
Aug 19, 2017 -

Austin INFINITI responded

Thank you for taking a few minutes to share your experience with us and other readers, Betsy. We're glad to know that you felt taken care of and appreciated as this is how we want every customer to feel. :) Please know that we're thankful for your business and wish you very best. -The Team at Austin INFINITI

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