Austin INFINITI

The service experience is worth purchasing an Infiniti I truly enjoy working with Steve in the Service Department. He is very attentive and responsive. I must add that each member of the staff that I en I truly enjoy working with Steve in the Service Department. He is very attentive and responsive. I must add that each member of the staff that I encounter is always extremely courteous and professional just like Steve. My car is ALWAYS returned to me cleaner that I left it and with the repair work done correctly the first time. The service experience itself over the years has made my brand new purchase of my 2006 M35 worth the cost. More

From sale through delivery Austin Infiniti is the best. I was searching for a very specific car. Found it at Austin Infiniti. Unfortunately by the time I got there it was sold. Howard Shaw took it upon hims I was searching for a very specific car. Found it at Austin Infiniti. Unfortunately by the time I got there it was sold. Howard Shaw took it upon himself and found me an even better equipped model in California. He worked with his team and negotiated a New Years Eve delivery. Had a few things to get done by service team and Monte took great care to make sure it was perfect. That's why that was the 5th vehicle I bought from Austin Infiniti. More

Awesome work Bobby has been my service advisor since I bought my 3 2014 Infinity Q50 for business last year he was always Punctual, friendly and for most able to a Bobby has been my service advisor since I bought my 3 2014 Infinity Q50 for business last year he was always Punctual, friendly and for most able to accommodate my last minute requests. More

Great experience for first time customer I had a great experience at Austin Infiniti this past Saturday. Bobby Davis was very friendly and patiently walked me through everything going on wit I had a great experience at Austin Infiniti this past Saturday. Bobby Davis was very friendly and patiently walked me through everything going on with my car. The service team finished with my car earlier than expected! I will definitely be back. More

Infiniti FX50 Dave Hendricks has provided excellent service for my cars for the last 9 years. This is my second Infiniti car. Always completed the service in time, Dave Hendricks has provided excellent service for my cars for the last 9 years. This is my second Infiniti car. Always completed the service in time, taking great care of the car. Excellent overall service experience. More

courteous and accomodating Austin Infinity has a terrific service department. They are always courteous and very accomodating. I totally recommend them for purchasing a car an Austin Infinity has a terrific service department. They are always courteous and very accomodating. I totally recommend them for purchasing a car and service. PW More

Great Service Department Service Advisor Steve has always been great to work with. Each service has been completed in a time frame they've set, and most times under what was q Service Advisor Steve has always been great to work with. Each service has been completed in a time frame they've set, and most times under what was quoted. Car comes back running great and clean every time! More

Excellent service, excellent people. Infiniti always treat me and my car better than any other place. I will always return to them and I strongly recommend Aus service, excellent people. Infiniti always treat me and my car better than any other place. I will always return to them and I strongly recommend Austin Infiniti. Thank you Bobby! More

Repair on 2012 Infinity M37 Steering Wheel issue The motor that lowers the steering wheel caused a issue, we took it into the dealer and within a hour we were back on the road! Great service! The motor that lowers the steering wheel caused a issue, we took it into the dealer and within a hour we were back on the road! Great service! More

Great Service Department Anytime I get my car serviced, I get treated well, an they take the time to go over what they did and needs to be done to my vehicle, as well as what Anytime I get my car serviced, I get treated well, an they take the time to go over what they did and needs to be done to my vehicle, as well as what can wait. If I drop it off and have things to do, they are happy to offer a loaner vehicle. Exceptional customer service. More