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Austin INFINITI
Austin, TX
823 Reviews
Welcome to Austin INFINITI, where we provide luxury INFINITI vehicles for the greater Austin, Lakeway, Round Rock, Georgetown, and Cedar Park areas. Our goal is to continually improve while building lifelong relationships with our customers. When you visit our family owned and operated dealership, we will meet all of your automotive needs.
The INFINITI vehicles we sell feature the latest automotive technology, stunning design, and top performance. Vehicles like the INFINITI Q50, QX60, and QX80 will turn heads and will redefine what you think of a luxury automobile. Our friendly, experienced staff will work with you to find the vehicle that is right for your lifestyle in a relaxed, zero-pressure environment.
The expert team at Austin INFINITI is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities and use the latest diagnostics to maintain and repair your INFINITI at a competitive price. We offer many convenient amenities such as Express Service to make your visit with us pleasurable. At Austin INFINITI, we use only genuine INFINITI parts, so you can be sure your vehicle will perform as well as the day you got it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 823 reviews
January 10, 2016
From sale through delivery Austin Infiniti is the best. I was searching for a very specific car. Found it at Austin Infiniti. Unfortunately by the time I got there it was sold. Howard Shaw took it upon hims I was searching for a very specific car. Found it at Austin Infiniti. Unfortunately by the time I got there it was sold. Howard Shaw took it upon himself and found me an even better equipped model in California. He worked with his team and negotiated a New Years Eve delivery. Had a few things to get done by service team and Monte took great care to make sure it was perfect. That's why that was the 5th vehicle I bought from Austin Infiniti. More
by Bob P
Employees Worked With
Chris Morton, Monte Reger, Howard Shaw
January 09, 2016
Awesome work Bobby has been my service advisor since I bought my 3 2014 Infinity Q50 for business last year he was always Punctual, friendly and for most able to a Bobby has been my service advisor since I bought my 3 2014 Infinity Q50 for business last year he was always Punctual, friendly and for most able to accommodate my last minute requests. More
by MAK
Employees Worked With
Bobby Davis
January 06, 2016
Great experience for first time customer I had a great experience at Austin Infiniti this past Saturday. Bobby Davis was very friendly and patiently walked me through everything going on wit I had a great experience at Austin Infiniti this past Saturday. Bobby Davis was very friendly and patiently walked me through everything going on with my car. The service team finished with my car earlier than expected! I will definitely be back. More
by Tamberboy
Employees Worked With
Bobby Davis
January 02, 2016
Infiniti FX50 Dave Hendricks has provided excellent service for my cars for the last 9 years. This is my second Infiniti car. Always completed the service in time, Dave Hendricks has provided excellent service for my cars for the last 9 years. This is my second Infiniti car. Always completed the service in time, taking great care of the car. Excellent overall service experience. More
by ICC_FX50
Employees Worked With
Dave Henricks
January 02, 2016
courteous and accomodating Austin Infinity has a terrific service department. They are always courteous and very accomodating. I totally recommend them for purchasing a car an Austin Infinity has a terrific service department. They are always courteous and very accomodating. I totally recommend them for purchasing a car and service. PW More
by PW
Employees Worked With
Christopher Corn, Dave Henricks
December 26, 2015
Great Service Department Service Advisor Steve has always been great to work with. Each service has been completed in a time frame they've set, and most times under what was q Service Advisor Steve has always been great to work with. Each service has been completed in a time frame they've set, and most times under what was quoted. Car comes back running great and clean every time! More
by InfinitiM45
Employees Worked With
Steve Donovan
December 12, 2015
Repair on 2012 Infinity M37 Steering Wheel issue The motor that lowers the steering wheel caused a issue, we took it into the dealer and within a hour we were back on the road! Great service! The motor that lowers the steering wheel caused a issue, we took it into the dealer and within a hour we were back on the road! Great service! More
by Ken Dreger
Employees Worked With
Dave Henricks
December 12, 2015
Excellent service, excellent people. Infiniti always treat me and my car better than any other place. I will always return to them and I strongly recommend Aus service, excellent people. Infiniti always treat me and my car better than any other place. I will always return to them and I strongly recommend Austin Infiniti. Thank you Bobby! More
by Gpragay
Employees Worked With
Bobby Davis
November 27, 2015
Great Service Department Anytime I get my car serviced, I get treated well, an they take the time to go over what they did and needs to be done to my vehicle, as well as what Anytime I get my car serviced, I get treated well, an they take the time to go over what they did and needs to be done to my vehicle, as well as what can wait. If I drop it off and have things to do, they are happy to offer a loaner vehicle. Exceptional customer service. More
by Cameronfjones87
Employees Worked With
Dave Henricks, Bobby Davis
November 23, 2015
Excellent customer service--Above and beyond Bobby Davis and his service team are very professional, friendly, & attentive. They provide excellent service and are very honest about the issues w Bobby Davis and his service team are very professional, friendly, & attentive. They provide excellent service and are very honest about the issues with my vehicle. They take great care of my car and when I get my vehicle back, it is clean and all the issues have been addressed. My Infiniti and I are very happy. More
by Diane
Employees Worked With
Bobby Davis
