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Austin INFINITI
Austin, TX
829 Reviews
Welcome to Austin INFINITI, where we provide luxury INFINITI vehicles for the greater Austin, Lakeway, Round Rock, Georgetown, and Cedar Park areas. Our goal is to continually improve while building lifelong relationships with our customers. When you visit our family owned and operated dealership, we will meet all of your automotive needs.
The INFINITI vehicles we sell feature the latest automotive technology, stunning design, and top performance. Vehicles like the INFINITI Q50, QX60, and QX80 will turn heads and will redefine what you think of a luxury automobile. Our friendly, experienced staff will work with you to find the vehicle that is right for your lifestyle in a relaxed, zero-pressure environment.
The expert team at Austin INFINITI is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities and use the latest diagnostics to maintain and repair your INFINITI at a competitive price. We offer many convenient amenities such as Express Service to make your visit with us pleasurable. At Austin INFINITI, we use only genuine INFINITI parts, so you can be sure your vehicle will perform as well as the day you got it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 829 reviews
February 16, 2016
Exceptional! As a first-time Infiniti owner, I now wonder what took me so long. My purchase experience with Tony Anthony was the best I've experienced in 25 years. As a first-time Infiniti owner, I now wonder what took me so long. My purchase experience with Tony Anthony was the best I've experienced in 25 years. The exceptional customer service carries over to the service department, as well. From the moment you drive in, you are welcomed in a friendly and thoroughly professional manner. I highly recommend Infiniti Austin! More
by ATX Proud
Employees Worked With
Tony Anthony, Dave Henricks
February 16, 2016
Service I am driving my 4th infiniti and Nick has always been my service advisor. I have always received outstanding service as he goes above and beyond to en I am driving my 4th infiniti and Nick has always been my service advisor. I have always received outstanding service as he goes above and beyond to ensure I am satisfied with my q50. More
by BBernardo
Employees Worked With
Nicholas LeFebvre
February 11, 2016
Great service The service department really is top notch. Dave is wonderful to work with- extremely professional. Would highly recommend-they were very kind to wo The service department really is top notch. Dave is wonderful to work with- extremely professional. Would highly recommend-they were very kind to work around my work schedule. From the moment I stepped out of my car (valets), in the service department (Dave), and even checkout- just great service. Nice people with great attitudes. I really appreciate that level of service- you just don't see it like this anymore. More
by caratex
Employees Worked With
Dave Henricks
February 03, 2016
Home Away From Home!! I guess you can say Iam spoiled in some ways. Our vehicle is the best machine on the road, the service provided @ Austin Infiniti is awesome and Mont I guess you can say Iam spoiled in some ways. Our vehicle is the best machine on the road, the service provided @ Austin Infiniti is awesome and Monte Reger is the "best" Service Manager ever. The Customer Service Center is the "place", where you can can kick back and relax. I love this place!!! More
by GReeves52
Employees Worked With
Monte Reger
January 15, 2016
Great sales person! Great salesperson highly recommend I bought six or seven cars in the past but had the best experience with her!! She got us the best deal possible. Great salesperson highly recommend I bought six or seven cars in the past but had the best experience with her!! She got us the best deal possible. More
by White 2015 q70l san antonio
Employees Worked With
Rachel Balbert
January 11, 2016
The service experience is worth purchasing an Infiniti I truly enjoy working with Steve in the Service Department. He is very attentive and responsive. I must add that each member of the staff that I en I truly enjoy working with Steve in the Service Department. He is very attentive and responsive. I must add that each member of the staff that I encounter is always extremely courteous and professional just like Steve. My car is ALWAYS returned to me cleaner that I left it and with the repair work done correctly the first time. The service experience itself over the years has made my brand new purchase of my 2006 M35 worth the cost. More
by Motown80
Employees Worked With
Steve Donovan
January 10, 2016
From sale through delivery Austin Infiniti is the best. I was searching for a very specific car. Found it at Austin Infiniti. Unfortunately by the time I got there it was sold. Howard Shaw took it upon hims I was searching for a very specific car. Found it at Austin Infiniti. Unfortunately by the time I got there it was sold. Howard Shaw took it upon himself and found me an even better equipped model in California. He worked with his team and negotiated a New Years Eve delivery. Had a few things to get done by service team and Monte took great care to make sure it was perfect. That's why that was the 5th vehicle I bought from Austin Infiniti. More
by Bob P
Employees Worked With
Chris Morton, Monte Reger, Howard Shaw
January 09, 2016
Awesome work Bobby has been my service advisor since I bought my 3 2014 Infinity Q50 for business last year he was always Punctual, friendly and for most able to a Bobby has been my service advisor since I bought my 3 2014 Infinity Q50 for business last year he was always Punctual, friendly and for most able to accommodate my last minute requests. More
by MAK
Employees Worked With
Bobby Davis
January 06, 2016
Great experience for first time customer I had a great experience at Austin Infiniti this past Saturday. Bobby Davis was very friendly and patiently walked me through everything going on wit I had a great experience at Austin Infiniti this past Saturday. Bobby Davis was very friendly and patiently walked me through everything going on with my car. The service team finished with my car earlier than expected! I will definitely be back. More
by Tamberboy
Employees Worked With
Bobby Davis
January 02, 2016
Infiniti FX50 Dave Hendricks has provided excellent service for my cars for the last 9 years. This is my second Infiniti car. Always completed the service in time, Dave Hendricks has provided excellent service for my cars for the last 9 years. This is my second Infiniti car. Always completed the service in time, taking great care of the car. Excellent overall service experience. More
by ICC_FX50
Employees Worked With
Dave Henricks
