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Austin Subaru
Austin, TX
1,013 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,013 reviews
January 09, 2020
Adam was superb as always! I scheduled my appointment on the phone with him. At my appointment he was ready and on top of everything. I was very happy with my experience. the phone with him. At my appointment he was ready and on top of everything. I was very happy with my experience. More
by lisashields
Employees Worked With
Adam Crabb
Helpful January 07, 2020
Very pleasant experience, never felt pressured or rushed, and they worked with me to obtain comfortable financing. I was really dreading the task of car shopping, but this was so painless! and they worked with me to obtain comfortable financing. I was really dreading the task of car shopping, but this was so painless! More
by Pbunnb
Employees Worked With
Robbie Docherty
January 06, 2020
Friendly and Flexible Service I recently had to have some repairs done to my older Subaru (which my daughter is getting) while at the same time purchasing a new Subaru. Although t I recently had to have some repairs done to my older Subaru (which my daughter is getting) while at the same time purchasing a new Subaru. Although there were many moving parts (and this was during the holiday season), the timing of everything worked perfectly! Everybody I worked with at this dealership was so easy to work with!! I would definitely recommend this dealership...And I love the waiting area!! More
by alexandra.e.vandenberg
Employees Worked With
Edwin Martinez, Joseph Martinez, Charles Otte Jr.
January 04, 2020
Friendly, Courteous, professional Brittany was a pleasure to work with and I will continue to purchase my cars from this group! It was a very transformational experience! Stephanie was Brittany was a pleasure to work with and I will continue to purchase my cars from this group! It was a very transformational experience! Stephanie was a blast as well! More
by d.w.t0311
Employees Worked With
Brittany Nelson, Stephanie Auld
December 29, 2019
Awesome service. Goodwill policy was a savior for us. Communication has always been excellent. Waiting area is relaxing and welcoming. Snacks and drinks are a plus. Communication has always been excellent. Waiting area is relaxing and welcoming. Snacks and drinks are a plus. More
by luzdarym
Employees Worked With
Danny Sosa, Jonathan Sosa
December 27, 2019
Fast and Friendly Even though they were busy the work was done quickly. My service advisor kept me up to date on what was going on and the waiting area is a nice place Even though they were busy the work was done quickly. My service advisor kept me up to date on what was going on and the waiting area is a nice place to wait. More
by gdbjr
Employees Worked With
David Parga
December 24, 2019
Impressed Everyone we dealt with was professional, personable, knowledgable and easy to work with. The most pleasant experience I've had buying a vehicle, even Everyone we dealt with was professional, personable, knowledgable and easy to work with. The most pleasant experience I've had buying a vehicle, even with the service department when getting a few things added on. This is our first Subaru, and we already know it won't be our last. More
by nbenold
Employees Worked With
worked with two really nice ladies, finance and addons, but don't remember their names, John Palmieri
December 15, 2019
Service performed while I waited I went in for a problem with window regulator, which was replaced. Dealer tech discovered worn suspension parts, which were also replaced. All work I went in for a problem with window regulator, which was replaced. Dealer tech discovered worn suspension parts, which were also replaced. All work done while I waited on a busy day. Covered by my extended warranty. More
by Ross
Employees Worked With
Charles Otte Jr.
December 15, 2019
welcoming service Amazing experience! Very fast, very professional! Excellent Service Department! Greets you while you're sitting in your car. Gives an estimate of the Amazing experience! Very fast, very professional! Excellent Service Department! Greets you while you're sitting in your car. Gives an estimate of the time of wait. The waiting room is convenient and spacious. More
by Ying Li
Employees Worked With
Rosa Gonzalez
December 11, 2019
Excellent Staff and Mechanics The Subaru staff had good communications from check-in, loaner car, actual service review and check out. The staff covered for each other even when The Subaru staff had good communications from check-in, loaner car, actual service review and check out. The staff covered for each other even when someone had the day off or could not answer the phone. The mechanics provided excellent records of their work and even test drove the car to ensure all work was done correctly. Every time I come in the service department has improved over the last time. Finally, the entire staff was always smiling and offering to assist. Terrific is the one word to describe this Subaru service department. More
by PC
Employees Worked With
Iaan handled the loaner car check out and check in. Assisted moving items between cars. , William Heller, Abel Aguirre
