Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Austin Subaru
Austin, TX
1,039 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio.
Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff.
We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well.
In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid.
We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,039 reviews
December 11, 2018
Joseph at AUSTIN Subaru is amazing! From the initial service consultation to the end of our interaction, Joseph provided top-notch customer service. Professional, courteous, knowledgeab From the initial service consultation to the end of our interaction, Joseph provided top-notch customer service. Professional, courteous, knowledgeable are just a few words to describe Joseph! AUSTIN Subaru is hands down the best service department we’ve experienced. Better than Audi and Mercedes Benz. Keep up the great work! More
by Bobby
Employees Worked With
Joseph Martinez, Joseph Mendoza
December 05, 2018
Superb Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation. More
by matsaleh
Employees Worked With
Matthew Walker, Susan Moulton
December 02, 2018
Weird sound when I turned my car to the left Weird honking noise when I turned to the left and my instrument lights kept coming on. Susan talked me through all of the recommended work and was ver Weird honking noise when I turned to the left and my instrument lights kept coming on. Susan talked me through all of the recommended work and was very helpful. More
by Nikki1234
Employees Worked With
Susan Moulton
November 30, 2018
First service My first service as a Subaru owner could not have been any better. I was greeted quickly, service was explained thoroughly. I had decided to wait in My first service as a Subaru owner could not have been any better. I was greeted quickly, service was explained thoroughly. I had decided to wait in the lounge area and was pleasantly suprised that the service was completed earlier that quoted. Great Job! More
by Lease2
Employees Worked With
I cannot remember his name but he was a Saint's fan. Great guy, very personable.
November 29, 2018
Amazing!! Wonderful service from Christian and the team at Austin Subaru. I’m very impressed by the thoughtfulness and attention to detail. I’m so happy with my Wonderful service from Christian and the team at Austin Subaru. I’m very impressed by the thoughtfulness and attention to detail. I’m so happy with my experience and highly recommend them. More
by JustSamantha
Employees Worked With
Christian Perez
November 27, 2018
2019 Ascent Purchase Everything went great. Second time buying a car from Danny Sosa. Great guy easy to work with. No high pressure sales tactics. Austin Subaru takes Everything went great. Second time buying a car from Danny Sosa. Great guy easy to work with. No high pressure sales tactics. Austin Subaru takes good care of me. More
by pacmanut1
Employees Worked With
Danny Sosa
November 27, 2018
Excellent experience at Austin Subaru Great experience with buying my WRX. John and Jeremy were excellent and made the stereotypically stressful car buying experience smooth and relaxing. Great experience with buying my WRX. John and Jeremy were excellent and made the stereotypically stressful car buying experience smooth and relaxing. Financing and warranty options were streamlined and I felt like I was being given the best options for me, rather than just having every possible additional charge pushed across the table. More
by Ronock
Employees Worked With
Eddie Hummel, Jeremy Marty, John Pasho
November 20, 2018
Awesome The level of service is impeccable. Joseph is very knowledgeable and professional. I know my car is in good hands with him and his team. And you sup The level of service is impeccable. Joseph is very knowledgeable and professional. I know my car is in good hands with him and his team. And you supply an Uber to pick me up. Great service. More
by Ricardo
Employees Worked With
Joseph Martinez
November 16, 2018
Extremely overpriced service; friendly customer service Service advisors recommended I get the 60,000 mi service on my 2017 Subaru and quoted ~$930 in August 2018. I saved up for the service, returned in Oc Service advisors recommended I get the 60,000 mi service on my 2017 Subaru and quoted ~$930 in August 2018. I saved up for the service, returned in October 2018, and final amount was $1,021.00. I drank the Subaru kool-aid culture-wise but am writing a review so others are aware that this recommended service is extremely overpriced and consists of potentially unnecessary checks/fixes. I wasn't consulted about what was necessary prior to the service - seems the service managers went through a checklist and didn't consider that some of the work wasn't necessary. That total included a tire rotation despite the fact that two weeks prior I had a brand new set of tires put on my car. It also included an inexplicable $80 shop fee and another random $35 repair request fee (I didn't request any repairs). Background on my vehicle is that it is in perfect condition - I was simply following recommendations from Subaru by going in because I had reached the 60,000 mile service. I did sign the paperwork so feel a review is the only thing left to do at this point - learned a lesson and will think twice before ever going back to the dealership for any kind of service. I recommend taking your car elsewhere if you need a regular service (or repairs for that matter) - there was no reason to spend that much on a regular check-up. More
by subaruowner
Employees Worked With
Joseph Martinez
November 16, 2018
Best customer service ever I've been visiting this dealership for almost two years and have consistently been impressed by the quality of both the service department and the cus I've been visiting this dealership for almost two years and have consistently been impressed by the quality of both the service department and the customer service. I am regularly kept informed while work is going on and receive planning information on maintenance that may be required in six months. It's always a pleasure doing business here, because I know I can trust them to keep my Subaru in tiptop running condition. More
by NoScreenName
Employees Worked With
Susan Moulton, Jonathan Sosa
