Austin Subaru

Great service! Adam Crabb at Austin Subaru was amazing! He explained everything that needed to be done to my vehicle and talked me through the process. He got me a l Adam Crabb at Austin Subaru was amazing! He explained everything that needed to be done to my vehicle and talked me through the process. He got me a loaner car that was so much fun to drive. I really felt like Adam cared about me and my car! More

No Pressure Sales I was very pleased with my experience purchasing my Outback from Austin Subaru. We were connected to Edwin Martinez who is excellent! He made test d I was very pleased with my experience purchasing my Outback from Austin Subaru. We were connected to Edwin Martinez who is excellent! He made test drive very informative and when our choice of color was not available at the dealership within two days had a car available. Edwin is very knowledgeable and personable. After the sale the rest of the sales team worked to make our experience as positive as possible. Their approach was to make sure we made choices which would add value to our purchase and they were successful. More

Regular oil change and tire rotation:-) Went very well! Fast and very professional! Stopped in for Express Service and was out in a hour. Awesome job and nice, new facility! Personnel were v Went very well! Fast and very professional! Stopped in for Express Service and was out in a hour. Awesome job and nice, new facility! Personnel were very positive, polite and professional! Didn't try to push any extra services on me:-) More

Great service From the time I walked in the door I could not have asked for a better car buying experience. Keenan was very professional and well versed in the Suba From the time I walked in the door I could not have asked for a better car buying experience. Keenan was very professional and well versed in the Subaru line and answered every question I had. I ended up leasing two cars. All support staff was supportive and the best of all they spoke highly of each other. They all mentioned Austin Subaru’s desire to give back to the community which was a big factor for me as I am a leader of a local nonprofit. I would highly recommend Austin Subaru and if available ask for Keenan. More

Best service experience I can always count on Austin Subaru and service advisor Will Heller. Professional service and great coffee in a state of the art facility. Cheers! I can always count on Austin Subaru and service advisor Will Heller. Professional service and great coffee in a state of the art facility. Cheers! More

Great Purchase Experience Lati Bouraima and everyone we dealt with at Austin Subaru was so helpful in making this an excellent purchase experience. We test drove the Forester a Lati Bouraima and everyone we dealt with at Austin Subaru was so helpful in making this an excellent purchase experience. We test drove the Forester and the Crosstrek and Lati did a very good job pointing out the features of both cars. We decided on the Forester for the additional cargo space and all the visibility in the interior. We had a limited amount for my husband to be at the dealership on the day of the purchase due to his work schedule. Lati coordinated everything ahead of our arrival, paperwork done over the phone and on-line credit application, so that we were able to complete the purchase very quickly when we arrived at the dealership. Lati did a good job showing me my new Forester and scheduling appointments for my Subaru training class and my first oil change. More

Satisfied customer Everything about the service was GREAT!....except for the time it took to get a part delivered - it took 9 days from start to finish. Everyone was n Everything about the service was GREAT!....except for the time it took to get a part delivered - it took 9 days from start to finish. Everyone was nice and helpful whenever we would call with questions. More

Excellent Sales Person, wonder Dealership From the moment we walked into Austin Subaru for our appointment with Fouad Kassem, we knew we’d come to the right place. The ambiance of the dealers From the moment we walked into Austin Subaru for our appointment with Fouad Kassem, we knew we’d come to the right place. The ambiance of the dealership is warm, relaxed, and welcoming. Fouad was friendly, kind, knowledgeable and eager to assist us. For once I can say that buying a car can be a wonderful, carefree experience. In our case, we bought a preowned Forester and preordered a 2019 Ascent. Fouad fully explained all of the options we had in choosing the cars, but never pressured us at any step of the purchase. Indeed, the experience was so impressive that a couple of days later a friend of ours asked us to accompany her to purchase a car. We brought her to Fouad and he showed her all the options she had for a preowned car in her price range. She ended up with a Nissan Rouge and was thoroughly delighted with her car and Fouad’s assistantance. From start to finish, the three of us felt quite at home at Austin Subaru and glad we had the chance to do business with Fouad. We send our thanks to Fouad, Eddie, Lucas, Chris, and the others who helped us purchase our cars! More

An easy scheduled maintenance Sunday service hours are great. I was in and out in less than an hour. Subaru staff were professional and friendly. I was pleased and surprised with Sunday service hours are great. I was in and out in less than an hour. Subaru staff were professional and friendly. I was pleased and surprised with the car wash coupon. More

GREAT sales person. The best sales person I've had in my 50+- yrs of buying autos. Explained EVERYTHING about the Jeep and reviewed the sales contract & financing papers The best sales person I've had in my 50+- yrs of buying autos. Explained EVERYTHING about the Jeep and reviewed the sales contract & financing papers in detail. More