Austin Subaru
Austin, TX
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2019 crosstrek I’m am so very happy with my purchase. I love my 2019 Crosstrek. It’s everything I needed and more. Your staff was incredible and patient as well! Mat I’m am so very happy with my purchase. I love my 2019 Crosstrek. It’s everything I needed and more. Your staff was incredible and patient as well! Matt Maples and Jeremy did great working together. Another fellow that was a Sales Manager as well assisted in it too. I feel bad for not remembering his name. My only negative review I have is the $300 transportation fee for my 2019 Crosstrek. It doesn’t make sense in my mind for me to pay $300 for someone else to drive my NEW car 160+miles. Seems a bit excessive to charge that much in my opinion. Overall I am pleased though. They did great helping me. I am happy to know y’all offer military discount. I have been serving for over six years and it’s great to have a community support that. Again, thank you and your entire team for great hospitality and service! More
Great service Great support from sales (John Pasho) and finance (Lucas Cortines). The professional and friendly approach made me feel at ease during the whole proce Great support from sales (John Pasho) and finance (Lucas Cortines). The professional and friendly approach made me feel at ease during the whole process. Austin Subaru has a client for a long time. More
Nice and Easy I live 3 hours from this dealership, so that's a big deal. However I was able to find the vehicle I wanted online, contacted a salesperson, and figure I live 3 hours from this dealership, so that's a big deal. However I was able to find the vehicle I wanted online, contacted a salesperson, and figured out the information I needed through sales and finance that way I am able to bring home the vehicle I wanted. They made the experience painless when I arrived to the dealership, and were a pleasure to speak with. Thank you! More
90k service Had 90k service performed and addressed a couple if issues before warranty ran out. They needed to keep my car a couple of days but provided a loaner Had 90k service performed and addressed a couple if issues before warranty ran out. They needed to keep my car a couple of days but provided a loaner and stayed in regular contact. Completely satisfied with the service provided. More
Professional Service advisor was professional, helpful and went the extra mile to handle all my issues and questions. He was very helpful and pleasant. I also met Service advisor was professional, helpful and went the extra mile to handle all my issues and questions. He was very helpful and pleasant. I also met with Edwin Martinez about trading my car for a new Ascent. He, too, was knowledgeable and very professional More
Best car buying experience ive ever had Keenan was absolutely awesome to work with. Everything was laid out perfectly, explained every detail of the deal and was incredibly transparent, whi Keenan was absolutely awesome to work with. Everything was laid out perfectly, explained every detail of the deal and was incredibly transparent, which is very rare in the auto retail industry to find. I initially walked in to take home an Outback on an overnight test drive (which he was more than willing to do for me) and the customer service I received even then was excellent. I did not feel pressured to buy anything at any time. I have bought a few new cars in the last several years and this was the most painless process I’ve ever experienced. Customer service is the absolute best. I would recommend Austin Subaru to anyone I know looking for a new Subaru. More
very friendly staff Everything I needed it done in my car, got taken care of. john Rivera was very friendly and helpful. Thank you for a very good experience. Everything I needed it done in my car, got taken care of. john Rivera was very friendly and helpful. Thank you for a very good experience. More
The Service was good, timely and with respect to customers Very good interaction with us by the service consultant Will Heller. Very friendly and helpful staff. I would definitely recommend Austin Subaru to al Very good interaction with us by the service consultant Will Heller. Very friendly and helpful staff. I would definitely recommend Austin Subaru to all my Subaru owning friends. More
The team was beyond kind and extremely fast. Susan was amazing. She is the nicest and the best in the business! I'll only be buying Subarus for the rest of my life because of her and the rest of Susan was amazing. She is the nicest and the best in the business! I'll only be buying Subarus for the rest of my life because of her and the rest of the team. More
Great service! Adam Crabb at Austin Subaru was amazing! He explained everything that needed to be done to my vehicle and talked me through the process. He got me a l Adam Crabb at Austin Subaru was amazing! He explained everything that needed to be done to my vehicle and talked me through the process. He got me a loaner car that was so much fun to drive. I really felt like Adam cared about me and my car! More