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Austin Subaru
Austin, TX
1,012 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,012 reviews
July 31, 2018
love this place! Everyone is so helpful and friendly. The waiting area is like sitting in my own living room. I have always had super fast and great service. No reason Everyone is so helpful and friendly. The waiting area is like sitting in my own living room. I have always had super fast and great service. No reason to go anywhere else! More
by Subi4ever
Employees Worked With
Sorry, I am bad at remembering names!
Helpful July 31, 2018
Expensive but worth it. Necessary replacement, installment and adjustment of shift mechanism and cooling system were performed correctly, and on time. Service manager, Willi Necessary replacement, installment and adjustment of shift mechanism and cooling system were performed correctly, and on time. Service manager, William Heller, was a very great help. More
by HDB
Employees Worked With
William Heller
July 31, 2018
Oil change I went in for a routine oil change. They were prompt in greeting me and had me in and out within less than an hour (I went around 1230pm so I figured I went in for a routine oil change. They were prompt in greeting me and had me in and out within less than an hour (I went around 1230pm so I figured I'd have a longer wait). The waiting area with complementary snacks and drinks is always clean and comfortable. Cost was pretty comparable to a chain oil change place but I had the comfort of knowing it was someone used to working on Subarus and the full complementary inspection included. Great experience as always. More
by Cslydon
Employees Worked With
Joseph Mendoza
July 30, 2018
Subaru Forester The dealer, Daryl did an amazing job guiding me to the right choices of my preferred SUV and helps me to feel comfortable with my monthly payment with The dealer, Daryl did an amazing job guiding me to the right choices of my preferred SUV and helps me to feel comfortable with my monthly payment with the car. More
by Subaruforester18
Employees Worked With
Sunny Rathore, Masha Romanova, Daryll Rodriguez
July 29, 2018
Express service oil change and tire rotation Busy, busy, but done within lunch hour. Couldn’t fix moonroof issue so must return with appointment. Quite happy with express service. Nice to know it Busy, busy, but done within lunch hour. Couldn’t fix moonroof issue so must return with appointment. Quite happy with express service. Nice to know it’s open Sundays. More
by Foejoy
Employees Worked With
Joseph Martinez
July 22, 2018
Learned something about my Subaru I didn't know After driving my Subaru for 1year + I learned from Austin Subaru how to update my navigation system. I had asked my salesman and service department at After driving my Subaru for 1year + I learned from Austin Subaru how to update my navigation system. I had asked my salesman and service department at the dealership I bought it from and neither person knew how to do this. More
by Jim7448
Employees Worked With
John Rivera
July 21, 2018
Excellent service The service provided by the people at Austin Subaru is Excellent, and is the main reason that I go to Austin Subaru for the majority of the work that The service provided by the people at Austin Subaru is Excellent, and is the main reason that I go to Austin Subaru for the majority of the work that I have done my Impreza. More
by J1968
Employees Worked With
Susan Moulton
July 21, 2018
10/10 dealership The level of service and customer care at the Austin Subaru is extremely thorough, and exemplifies their values of providing the best service taken se The level of service and customer care at the Austin Subaru is extremely thorough, and exemplifies their values of providing the best service taken seriously. More
by newsubaruowner
Employees Worked With
John Martinez
July 18, 2018
Service, Accessory Modifications & Sales. My busy schedule changes hourly, Adam Massey along with John Martinez went above and beyond to get my car in for a routine service, additional access My busy schedule changes hourly, Adam Massey along with John Martinez went above and beyond to get my car in for a routine service, additional accessory modifications and a huge customer service request (with help from Travis Pastrana) that far exceeded my expectations. Great job guys!! Matt S. More
by ms
Employees Worked With
Brent Baker, John Martinez, Adam Massey, Morgan Roberts, William Heller, Chris Dugas, Brittany Nelson
July 16, 2018
Routine Oil change and tire rotation In and out in an hour or so. Time passed quickly in the great waiting room. From sales to service, employees at this dealership are friendly and very In and out in an hour or so. Time passed quickly in the great waiting room. From sales to service, employees at this dealership are friendly and very diligent. Would recommend them highly. More
by RogerS
Employees Worked With
Salvador Jaimes
