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Austin Subaru
Austin, TX
1,013 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,013 reviews
June 07, 2018
Car Died but Hope was Reborn in a New Car! I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news was bad--it was going to be too expensive to fix, and I decided I needed a new car. Luckily, I bought that last car at Austin Subaru and my salesman was in. He showed me several options, including 2018 models that were well priced because the 2019 ones were out. After discussions with my financial guy, my salesman looked for older cars with few miles and we found the perfect one for me. Everyone was helpful, ready and willing to do anything I needed and it all worked out in the end. Love the car, love Austin Subaru. More
by Subaru Suzuke
Employees Worked With
Roger Matthews, Adam Massey, Morgan Roberts, Susan Moulton, Lucas Cortines
Helpful June 06, 2018
Easy, fun and no pressure! Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledg Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledgable made my experience top notch. I know I will be back here with no hesitation when it comes time to buy another Subaru - something I don't anticipate doing for a long time. More
by ndaim
Employees Worked With
Steve Carter
June 05, 2018
Love my car! Took too long (6 Hours) but got what I wanted. Our appointment had to be shifted because of our schedule so threw time off working around other custom Took too long (6 Hours) but got what I wanted. Our appointment had to be shifted because of our schedule so threw time off working around other customer. More
by CargalJean
Employees Worked With
Adam ?, Isaac Gray
June 05, 2018
Quick and easy I went into the dealership expecting to buy a used Impreza, and I test drove two of them. My husband asked what the price was for a new Impreza, and I went into the dealership expecting to buy a used Impreza, and I test drove two of them. My husband asked what the price was for a new Impreza, and it wasn't a lot more. I let Daryll know that I don't drive a car a lot because I ride the bus to work, and he suggested leasing a car instead of buying one. That turned out to be a good option for us, and I ended up driving a new Impreza home the same day after only about four hours at the dealership. I'm really enjoying my car! More
by Karen
Employees Worked With
Daryll Rodriguez
June 05, 2018
Prompt and courteous Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross coun Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross country road trip to visit schools! More
by C. Stephens
Employees Worked With
Sean Schaefers
May 23, 2018
Great service , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. More
by Doug
Employees Worked With
William Heller, Salvador Jaimes
May 19, 2018
Fantastic! The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready e The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready earlier than they had promised. I'll be back for sure! More
by SelahMarie
Employees Worked With
Dylan Claude
May 14, 2018
Extra Special Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovel Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovely. It was an excellent experience. More
by geejenny
Employees Worked With
Susan Moulton
May 13, 2018
The Service was good, timely and with respect to customer's I had a good experience. They did the work that I was told in advance and no hidden surprises. I have no other concerns. Yusuf Ebrahim. I had a good experience. They did the work that I was told in advance and no hidden surprises. I have no other concerns. Yusuf Ebrahim. More
by Yusuf Ebrahim
Employees Worked With
William Heller, Sophie Rosa
May 10, 2018
easy in and out Made an appointment for 6,000 mile checkup on my Outback and showed up early. Instead of having to wait Will got me in , got the job done and fixed a Made an appointment for 6,000 mile checkup on my Outback and showed up early. Instead of having to wait Will got me in , got the job done and fixed a couple of things on my car that I was a little confused about ( he did it himself ). I was gone in 35 minutes. Now that is 5 star service ! More
by new guy
Employees Worked With
William Heller
