Austin Subaru

My sales person took advantage but otherwise.... Daryl wasn't the absolute best, im realizing now my car has a lot of issues. He told me when I purchased the car it had brand new tires, I should've c Daryl wasn't the absolute best, im realizing now my car has a lot of issues. He told me when I purchased the car it had brand new tires, I should've checked by they were 2016 not 2017 tires. I bought them 2017. he also told me my car goes through an "1800$" check to ensure it has no problems. a day later I was calling and turns out my door hinges were so worn they needed replaced, my wheel bearings were shot. My headlight already needs replaced and my car is currently going through consumption testing for engine oil problems. I also believe during the sales process he lied about the total price of the car. I put 2000 down, and it didn't change the 15500 price at all. After I gave him the 2000 he said it went to Title, registration, etc. Why wasn that included in the total price? Why was I told it in the beginning? he knew I was in a tight spot and took advantage knowing I needed a car asap. He did fight on my behalf to get banks to agree to things but it would've been easier in the long run to just apply my 2000 as it should've been. I hope my car has no further issues. Luckily service department has been great. Daryl is very nice but I feel very upset thinking I lost 2000$, and have several car issues. I just bought this car November 2017. More

Joseph is the best! Joseph personally takes care of my car and takes the time to explain to me what exactly is going on in terms I can understand. He always has a loaner Joseph personally takes care of my car and takes the time to explain to me what exactly is going on in terms I can understand. He always has a loaner ready for me before I arrive and goes above and beyond to ensure my car is safe to drive. He personally fights on my behalf to make sure my warranty follows through with everything. I always feel like my car is in good hands, fast service too. More

Fast & efficient scheduled maintenance I took advantage of their late service detp. hours. Took my car in at 4:45 & was on my way in around 30 minutes. They exceeded my expectations. I took advantage of their late service detp. hours. Took my car in at 4:45 & was on my way in around 30 minutes. They exceeded my expectations. More

Great Service Brought my car in for service and a state inspection. Service and inspection were done promptly as usual despite being very busy. Thank you for your h Brought my car in for service and a state inspection. Service and inspection were done promptly as usual despite being very busy. Thank you for your hard work. More

Timely Service All requested service items completed quickly and correctly. Completed a state inspection and a prepaid service with no questions or discussion. Appre All requested service items completed quickly and correctly. Completed a state inspection and a prepaid service with no questions or discussion. Appreciate the speed with which work was completed. More

Easy Peasy Went in months after the fact that my car needed it's 30K mile check-up. All went well. A few issues were resolved by warranty and an easy repair to a Went in months after the fact that my car needed it's 30K mile check-up. All went well. A few issues were resolved by warranty and an easy repair to a plastic moulding that had snapped off. Making the appointment, the communication throughout the process and the explanations and handover were conducted without a hitch. More

Too good to be true! (But it is!) I had such a great experience leasing my Forester from Brittany. Everything has been so smooth, no run around, free coffee and snacks - I honestly cou I had such a great experience leasing my Forester from Brittany. Everything has been so smooth, no run around, free coffee and snacks - I honestly couldn't have asked for a better experience! More

Great Service I love working with Susan. She always goes that extra step that makes getting your car serviced a lot less painful. She's quite communicative, and set I love working with Susan. She always goes that extra step that makes getting your car serviced a lot less painful. She's quite communicative, and sets expectations of timelines which is important when you're working around several people's schedules. More

Quick and Easy Went in for an alignment and tire rotation on my 15 Outback; in & out in about 70 minutes. No issues, comfortable waiting room (business center style) Went in for an alignment and tire rotation on my 15 Outback; in & out in about 70 minutes. No issues, comfortable waiting room (business center style). More

Great Service I brought my car in for new tires and regular maintenance. Jonathan was extremely professional and helpful through the entire process. There were a I brought my car in for new tires and regular maintenance. Jonathan was extremely professional and helpful through the entire process. There were a few other issues that were discovered with my car, but Jonathan made sure everything got taken care of for the best price possible! More