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Auto Park Ford La Porte

La Porte, IN

Overview
Employees
Reviews
Vehicles
4.8
1,164 Reviews
There's no better place to go for your automotive needs anywhere in the north west Indiana area than Auto Park Ford LaPorte. Our team is the dealership of choice for drivers in La Porte, Michigan City, Valparalso, South Bend, Plymouth, and all throughout the region because we go above and beyond to assist our customers. Ever since opening for business in 2020, we've made it our mission to provide our customers with fantastic deals and the friendly, respectful service they deserve. We've earned our reputation by putting our customer service above all else, and you'll see our commitment to giving you what you need when you stop in for a visit.
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1522 E Lincolnway

La Porte, IN

46350

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Showing 1,164 reviews

December 25, 2025

Told me that the truck I bought was ran through service but I later found out there was no coolant in it and the oil dip stick was broken off. Nick lied to me and I also asked the finance manager if they c More

by GRECODESIGN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathon O'Dell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mishler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick McDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback. We appreciate the opportunity to clarify several important points. The 2013 Ford F-150 you purchased was a high-mileage vehicle with over 230,000 miles and sold strictly as-is, which was fully disclosed and reflected in the pricing. These vehicles are generally designated for auction due to year, mileage, or known issues, are priced accordingly, and are made available to customers before auction as a value option. As clearly stated in our disclaimer for these vehicles: they have not been and will not be serviced, carry no guarantees, and additional issues may be present. Customers are encouraged to ask about known concerns and to thoroughly inspect and test drive the vehicle prior to purchase. These units are intended for buyers who understand they may require additional care. At the time of sale, a driveline noise was disclosed based on the information available from inspection. We respectfully disagree with the suggestion that anyone was intentionally misleading. Transparency is important to us, and this vehicle was represented in line with its condition, category, and disclosures. We’re sorry to hear you’re disappointed and appreciate your feedback, as it helps reinforce the importance of understanding the nature of as-is, high-mileage vehicles for future customers.

Dec 25, 2025 -

GRECODESIGN responded

I was told you have a truck in Bremen. No one told me it was not going through service. In fact Nick told me that service went through it and they found a humming sound in the rear end. And there is some rust. He said he could have the truck in Laporte and I said yes. All I was told is they can not provide a warranty due to the mileage. That was it. But I was told that service did go through the truck. A am willing to swear that in court. You people are horrible to now lie about not saying that to me. While in the office at the finance department, I also asked your finance guy if he can bring in the vehicle to the service department in Laporte and he did not say no to me. He said yes. This is twice now that I was lied to.

December 25, 2025

Great friendly fast and courteous service. Very thorough, and listened to my concerns. Everyone was great! More

by tinabit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 25, 2025

I had a problem with a chrome wheel flaking. Robert let me know before I got home that Ford had authorized the replacement and it would arrive within a week. More

by 1957levy
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
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Dec 25, 2025 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 23, 2025

They worked well. Gave me a great experience. They gave amazing service. They sold me exactly what I was looking for. I couldn't have asked for a friendlier service. More

by CameronCulp
Recommend Dealer
Yes
Employees Worked With
Nick
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December 22, 2025

Wouldn't listen or investigate on the fuel smell coming from the engine block When you remove the oil fill cap you can smell fuel. No checked that further than me saying it More

by Shadowdoc05
Recommend Dealer
No
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December 22, 2025

It was great working with Tim, Johnathon and the whole Ford Auto Park Team. Tim and Johnathon gave me all the information I needed to make an educated decision! I felt zero pressure. Thanks Tim and Johna More

by bfoutjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Auto Park Ford La Porte responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 19, 2025

Robert was very nice when i talk to him on the phone about my 25 Bronco. He explained everything they were going to do to it. More

by hubert133
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 18, 2025

Make an appointment then having to wait 1 hour 40 minutes because you 'overbooked' is xx. More than once is unexcuseable. Trying to rake in as much money as tou can at the cost of your customers is costing y More

by jesseewalker
Recommend Dealer
No
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Dec 18, 2025 -

Auto Park Ford La Porte responded

Thank you, Jesse, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please give us a call at 219-727-6956 so we can learn more about your visit and address your concerns. While we're disappointed to learn that we didn't meet your expectations, and it seems this was a repeated occurrence, we want to try to understand where our process has faltered. Please allow us to make it right.

December 17, 2025

Everything they did to my car they explained it to me thank you Thank you More

by marie11111
Recommend Dealer
Yes
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Dec 18, 2025 -

Auto Park Ford La Porte responded

Thank you, Marie, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 16, 2025

Thanks Okay Ken was great! Extremely smooth experience. Definitely would reccomend friends Will be bacj More

by sherrystyburski
Recommend Dealer
Yes
Employees Worked With
Kenneth Klamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Klamm
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Dec 16, 2025 -

Auto Park Ford La Porte responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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