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Auto Park Ford

Sturgis, MI

4.8
2,782 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 1,118 service reviews

November 12, 2026

Very friendly and helpful That's the best people there, go all out to take care of you More

by mamie49er
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Nov 12, 2026 -

Auto Park Ford responded

We're happy you felt welcomed and well supported during the service on your Ford Bronco Sport. Thank you for recognizing our team's extra effort to take care of you.

November 12, 2026

We always have very good service. When we go there and people are very friendly Thanks More

by DEBBIE.RILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

Auto Park Ford responded

It’s rewarding to know you consistently feel well cared for when bringing in your Honda Odyssey. Thank you for your kind words about our team’s warm welcome.

November 12, 2026

I am satisfied I will recommend auto park to friends The people are friendly Nice More

by BRIANATHERTON
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Nov 12, 2026 -

Auto Park Ford responded

Your recommendation to friends means a lot to our team. We're happy you felt welcome and were satisfied with the service on your Ford F-150.

November 09, 2026

It was wonderful! I really appreciated the valet service and the great coupon for the work I had done. More

by shellystevens89
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Nov 09, 2026 -

Auto Park Ford responded

We're delighted you enjoyed the valet service when your Ford Edge was in for service. Thank you for the five-star rating!

November 09, 2026

They have gave me very good service and in one case a loaner car to drive during a long maintenance More

by penny_wohlers
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Nov 10, 2026 -

Auto Park Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2026

Auto Park Ford is always very courteous and friendly at each appointment. They really strive to make sure that I am happy with there service. I highly recommend!! More

by mmorte3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Auto Park Ford responded

Knowing you feel welcomed and well cared for at each service appointment for your Ford is rewarding for our team. Thank you for your enthusiastic recommendation!

November 06, 2026

All items were done correctly and as requested Such as installing my new lug nuts that I had purchased More

by ejharp
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Nov 06, 2026 -

Auto Park Ford responded

We're pleased the service on your Ford Edge met your expectations, including the installation of your new lug nuts. Thank you for the five-star rating!

October 30, 2026

They messed with buttons not needed to be even touched. I had to go back my Honda dealership to get it fixed. You will NEVER get my business again More

by ARMYGAL77
Recommend Dealer
No
Employees Worked With
Shelby Dilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Nov 06, 2026 -

Auto Park Ford responded

We’re sorry to hear about your frustration and disappointed that your experience left you feeling this way. Customer satisfaction is extremely important to us, and we always appreciate the opportunity to address any concerns. After reviewing your visit with our service advisor, we were unable to identify any concerns that had been brought to our attention regarding buttons or features not functioning properly following your service. Had we been made aware of an issue, we would have gladly brought your vehicle back into our service department to investigate and address it. We certainly respect your decision to visit your Honda dealership, although we wish we had been given the opportunity to look into the concern ourselves before you felt the need to go elsewhere. We take customer feedback seriously and never want someone to leave feeling that their concerns would not have been addressed. We regret that we didn't have the opportunity to make things right and hope you'll reconsider giving us another chance in the future.

October 29, 2026

Very professional, and friendly. Concerned about the needs that I have. I very much like the pick up Service. More

by KMYERS1752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandi Owen
Oct 29, 2026 -

Auto Park Ford responded

Hearing that you valued the pickup service for your Ford Escape means a lot to us. We’re also pleased our team made you feel welcome and paid attention to your needs.

October 28, 2026

Very helpful and plesant They took good care of my needs, and answered my questions More

by cnstncrose123
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Oct 28, 2026 -

Auto Park Ford responded

We're glad our team answered your questions and made you feel well cared for during the service on your Honda Accord. Thank you for the five-star rating!

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