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Auto Park Ford

Sturgis, MI

Overview
Employees
Reviews
Vehicles
4.8
2,626 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 1,045 service reviews

June 13, 2026

The last time I visited Autopark Ford I was so blown away by their commitment to great customer service! Josie was amazing and went above and beyond for me when we encountered an issue with my rewards. It so More

by cmbeyer19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Auto Park Ford responded

We’re glad Josie went above and beyond to handle your Ford Explorer’s rewards issue. Thank you for highlighting her dedication to outstanding service. We look forward to welcoming you back.

June 03, 2026

Very friendly staff. Quick service. Affordable and was kept updated throughout the process. I'm happy with the service received. More

by keve24
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Jun 03, 2026 -

Auto Park Ford responded

Thanks for praising Shelby and our friendly team. We’re glad the service on your Kia was prompt, cost effective and kept you informed throughout. Please reach out when your vehicle needs attention again.

June 02, 2026

They took care of what I needed without any issues and even washed my vehicle without me requesting it! Fantastic service More

by KLUDWICK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2026 -

Auto Park Ford responded

It’s great to know our team handled your Ford Explorer service smoothly and even gave it a complimentary wash. We’re happy that extra touch made a difference. Thank you for sharing your fantastic experience.

June 02, 2026

She is exceptional great customer service and detailed on answering any questions and concerns about my vehicle More

by francipena21
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Jun 02, 2026 -

Auto Park Ford responded

It’s fantastic that Shelby delivered exceptional service and took the time to address all your questions about your Ford Explorer. Thank you for trusting us with your vehicle and for sharing your experience.

June 01, 2026

Professional, informative, communicates well. They answered all my questions, were polite and finished the work in a timely manner. More

by RANDY95
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Jun 02, 2026 -

Auto Park Ford responded

Thanks for highlighting how our team provided clear updates and answered all your questions throughout the Ford F-150 service. We’re happy the work was completed promptly and professionally. We appreciate you sharing your five-star experience.

June 01, 2026

Shelby is so helpful and professional. The service technicians are top notch and do great work. More

by Philsom1
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Report | Print
Jun 01, 2026 -

Auto Park Ford responded

It’s wonderful to hear Shelby was so professional and that our technicians delivered top-notch work on your Ford F-250. Thank you for the five-star review and for choosing us for your service needs. We look forward to assisting you again.

June 01, 2026

It was good I've always had a good experience there Sandy Owens is the one I've always dealt with with my vehicles that I've gotten them all there with her More

by Jodyplank61
Recommend Dealer
Yes
Employees Worked With
Don't know without looking on the sheet the lady at the counter the Young one that sits when you first go into the service on the left the first computer
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Jun 01, 2026 -

Auto Park Ford responded

Thank you for sharing your continued trust in our service for your Ford Bronco. We appreciate having you back each time and look forward to helping you again on your next visit.

May 28, 2026

Polite and friendly. Able to get my vehicle in quickly. Love the free car wash after servicing my vehicle. More

by norma.lohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siena Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Auto Park Ford responded

Thank you for noting how quickly we fit your Lincoln MKX in and for mentioning our complimentary car wash. We’re happy to hear our team, including Siena, made you feel welcome. We look forward to assisting you again.

May 24, 2026

Well taken care of I am very pleased to be a part of the Ford family and have been since my first automobile. I am a very loyal customer to Ford and I have always appreciated how they have reached out to ta More

by davidesmithjr
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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May 25, 2026 -

Auto Park Ford responded

Shelby and our team are honored to have you as a loyal Ford F-150 customer. We’re glad we could care for your vehicle during challenging times and appreciate your continued trust in Ford.

May 23, 2026

Everything went as it should. Good communication. Happy with the whole experience and customer service More

by Lbystry
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Report | Print
May 23, 2026 -

Auto Park Ford responded

So glad your Ford Explorer service went smoothly. We’re happy the communication kept you informed and you enjoyed our customer care. Shelby looks forward to assisting you again.

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