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Auto Park Ford

Sturgis, MI

4.8
2,636 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 1,052 service reviews

July 09, 2026

Very attentive and kept me notified Very attentive and kept me notified Kept asking if I needed anything More

by mamab2497
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Jul 09, 2026 -

Auto Park Ford responded

Thank you for trusting us with your Ford service. We’re glad Shelby and our team kept you informed and attentive throughout your visit. Let us know if there’s anything else you need.

July 09, 2026

The employees are always helpful & personable. We enjoy coming in We love the coffee & snacks too@ More

by beh_dlh
Recommend Dealer
Yes
Employees Worked With
Oil change lady
Jul 09, 2026 -

Auto Park Ford responded

We’re thrilled our team’s welcoming approach and the coffee and snacks make your visits enjoyable. It’s always a pleasure servicing your Nissan and we look forward to your next visit.

July 06, 2026

Friendly service. Quick as possible. Always let's me drop off vehicles before opening Coffee is good More

by aloccod
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Jul 07, 2026 -

Auto Park Ford responded

Thank you for the 5-star review. Josie and our team are thrilled to hear your Ford Expedition received friendly, efficient service and that you enjoyed the coffee and convenient early drop-off. We look forward to helping with your next visit.

July 02, 2026

Not impressed or happy with what I had to deal with. Give me a price check the vehicle and change the price by $2000. More

by Pja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Siena Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Auto Park Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. If you don't mind reaching out to us, we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this.

June 30, 2026

They diagnosed and repaired my truck in a very timely manner. The only bad experience was the warranty didn't cover the external transmission pump. Very nit picky on drive terrain warranty coverage. More

by Jamesscherer
Recommend Dealer
Yes
Employees Worked With
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Jul 02, 2026 -

Auto Park Ford responded

Thank you for sharing your experience with us. We're happy to hear your truck was diagnosed and repaired efficiently. We understand your frustration regarding the warranty.

June 27, 2026

Great, reliable service every time. Very accommodating and friendly staff. Thorough and very dependable technicians. More

by MCDANIELSCOTT1979
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Jun 28, 2026 -

Auto Park Ford responded

Thank you for the 5-star rating. We’re pleased to know our accommodating team and dependable technicians consistently deliver reliable service for your Ford F-350. Josie appreciates your feedback and looks forward to your next visit.

June 25, 2026

Very friendly and helpful. They made sure to check with me before doing any additional work which I appreciate very much. More

by Bmurk
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Jun 25, 2026 -

Auto Park Ford responded

Thank you for sharing your experience. We’re glad our team was friendly and confirmed any additional work with you beforehand. We appreciate you trusting us with your Ford.

June 13, 2026

The last time I visited Autopark Ford I was so blown away by their commitment to great customer service! Josie was amazing and went above and beyond for me when we encountered an issue with my rewards. It so More

by cmbeyer19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Auto Park Ford responded

We’re glad Josie went above and beyond to handle your Ford Explorer’s rewards issue. Thank you for highlighting her dedication to outstanding service. We look forward to welcoming you back.

June 03, 2026

Very friendly staff. Quick service. Affordable and was kept updated throughout the process. I'm happy with the service received. More

by keve24
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Jun 03, 2026 -

Auto Park Ford responded

Thanks for praising Shelby and our friendly team. We’re glad the service on your Kia was prompt, cost effective and kept you informed throughout. Please reach out when your vehicle needs attention again.

June 02, 2026

They took care of what I needed without any issues and even washed my vehicle without me requesting it! Fantastic service More

by KLUDWICK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Auto Park Ford responded

It’s great to know our team handled your Ford Explorer service smoothly and even gave it a complimentary wash. We’re happy that extra touch made a difference. Thank you for sharing your fantastic experience.

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