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Auto Park Ford

Sturgis, MI

4.8
2,582 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 1,023 service reviews

April 28, 2026

Staff were very helpful, courteous, and friendly. I enjoyed a very pleasant experience. Thank you for a job well done. More

by MEROEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siena Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2026

I have been worked with well on every problem. I will be getting my next car here at Auto Park in Sturgis as well. More

by kingace2681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siena Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Auto Park Ford responded

Thank you for placing your trust in our service for your Cadillac SRX. We’re delighted to hear you’ll return for your next vehicle. Siena looks forward to assisting with whatever comes up.

April 13, 2026

The experience was great along with the financial support. The transportation service done a great job of bringing the vehicles More

by EALYS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janique Eagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Auto Park Ford responded

We’re glad our financial support and vehicle transportation service made your visit seamless. Thank you for trusting us with your Ford Van. We look forward to assisting you again.

March 23, 2026

Great place to do business with knowledge and the service is greyhound thanks again for your help More

by palmiterj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Auto Park Ford responded

Thank you for trusting us with your Ford F-250 service. We’re glad our knowledgeable team and fast assistance made your visit a great experience.

March 17, 2026

Shelby was great. Explained service, looked up any recalls, and kept me updated. Valet was great as well. Door step pick up and delivery. More

by railchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Auto Park Ford responded

We’re delighted you enjoyed Shelby’s clear explanations and recall follow-ups. It’s great to hear the valet team and our pickup and delivery service added convenience. Thank you for your 5-star review, and we look forward to assisting with your Ford again.

March 08, 2026

Or experience with Sandie Owen was wonderful. She made the purchase of our used 2024 Expedition easy. More

by frye10717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Siena Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

March 04, 2026

Always great Get me in fast and I trust what they tell me Always friendly More

by WIGGINS_USMC
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Mar 05, 2026 -

Auto Park Ford responded

Thank you for highlighting how swiftly we fit in your F-350 and for trusting our advice. Josie and our service team are glad you appreciate the friendly approach. We look forward to assisting with your next service appointment.

February 20, 2026

Great The service people were outstanding was able to explain everything but the favorite part was the big old hug from Sandy More

by stoner831
Recommend Dealer
Yes
Feb 21, 2026 -

Auto Park Ford responded

We’re delighted to hear our service department took time to explain every detail of your Ford Explorer’s maintenance and provided such a warm greeting. Thank you for the five-star rating, and we look forward to caring for your Explorer again.

February 07, 2026

Fixed my brake problem and oil leak. Everything works fine. Scheduled me in for service pretty quick. More

by ZZHOG1
Recommend Dealer
Yes
Employees Worked With
Siena Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seina Garcia
Feb 08, 2026 -

Auto Park Ford responded

It’s great to hear your Ford Fusion’s brake problem and oil leak are resolved and that we could schedule you promptly. Seina is pleased we had everything working for you. Let us know if there’s anything else you need.

February 02, 2026

The dealership forgot to tighten the calibers on the vehicle. We will not be using this dealership anymore. More

by SBOLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Dilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Auto Park Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mitchell Grooms Service Manager Auto Park Ford 574-333-8118

Feb 05, 2026 -

Auto Park Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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