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Auto Park Ford
Sturgis, MI
2,702 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,081 service reviews
September 17, 2026
Many people there do not know what’s going on. High turnover leads to long scheduling times. The service people are great but the management is poor. I only go there for recall issues like this on High turnover leads to long scheduling times. The service people are great but the management is poor. I only go there for recall issues like this one. More
by pmflewis
Verified CustomerEmployees Worked With
Don’t remember who my service agent was.
September 16, 2026
Third time in to fix the same code on my check engine code. Took 12 hours of my time to bring it back and forth. Lost my oil changes I purchased when I bought the vehicle. Was never told they would expir code. Took 12 hours of my time to bring it back and forth. Lost my oil changes I purchased when I bought the vehicle. Was never told they would expire. Lost 2. More
by Giselle Bowser
September 16, 2026
We took our truck in for a recall, Auto Park Ford repaired the recall in a timely manner ?? repaired the recall in a timely manner ?? More
by kathy.padget.rcs
September 14, 2026
They have never disappointed me. Excellent and timely service They go out of there way to please Excellent and timely service They go out of there way to please More
by Shady454
September 14, 2026
Thanks Its okay. Oil changes are fine. Something is off in the service department. I came in for an oil change on a Saturday. There was no internet and I had to come Oil changes are fine. Something is off in the service department. I came in for an oil change on a Saturday. There was no internet and I had to come back a different day. You wanted to know. Thank you. More
by faithlglyn
September 14, 2026
All employees are helpful and eager to help out or make sure you have everything tiptop in your vehicle sure you have everything tiptop in your vehicle More
by BMWSTEVE44
September 08, 2026
The ladies at the service desk are amazing. Josie and Seina are my primary go-to, but they all do a great job. These ladies work as a team, extremely friendly and I always know I will be take Josie and Seina are my primary go-to, but they all do a great job. These ladies work as a team, extremely friendly and I always know I will be taken care of. On multiple occasions, I have brought my truck in for service, and they fix something I wasn't aware of. More
by TBAXTER2
September 04, 2026
Excellent customer service, very knowledgeable staff, personal and professional. I highly recommend them to anyone. personal and professional. I highly recommend them to anyone. More
by aaron.stroup
