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Auto Park Ford

Sturgis, MI

Overview
Employees
Reviews
Vehicles
4.8
2,646 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 1,058 service reviews

July 19, 2026

Warm smiles are welcoming and they are all knowledgeable. Seina is very respectful and on top of her work. More

by nicholasvieta
Recommend Dealer
Yes
Employees Worked With
Seina
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Jul 19, 2026 -

Auto Park Ford responded

It’s wonderful to hear our team made you feel welcome and confident during your Ford EcoSport service. We’re glad our service advisor delivered respectful and attentive care. We look forward to assisting you again.

July 19, 2026

Conviniate, great customer service Scheduling. They are always their to help work around my schedule. I love the pick up at my work and how they drop the car back to work when they aare done with More

by mammaroop
Recommend Dealer
Yes
Employees Worked With
Siena
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Jul 19, 2026 -

Auto Park Ford responded

Thank you for highlighting our flexible scheduling and vehicle pickup and delivery. We’re glad our team could work around your hours and make your oil change more convenient for your Ford. We look forward to assisting you again.

July 17, 2026

I enjoy going into Auto Park Ford. They saved me $$ by using my existing Ford pass points. More

by Jmieras1964
Recommend Dealer
Yes
Employees Worked With
Srinagar
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Jul 17, 2026 -

Auto Park Ford responded

It’s wonderful to hear you appreciated using your Ford Pass points to lower your service costs. We’re grateful for your five-star rating and for trusting us with your Ford. We look forward to assisting you again.

July 17, 2026

Great service department, I will be back! Shelby was a great adviser kept me updated! More

by gscore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Auto Park Ford responded

Thank you for sharing your experience. We’re happy Shelby kept you informed throughout your service. We look forward to working on your Ford again.

July 15, 2026

I will never buy or shop from this location ever again. Very disappointed experience x More

by Chesirekat252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Dilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

Auto Park Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 11, 2026

Got my truck in early and fixed ahead of schedule They kept me posted on the status of the repair. More

by Rfegan0
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Jul 11, 2026 -

Auto Park Ford responded

We’re delighted Shelby kept you informed and that your Ford F-350 was done ahead of time. Thank you for sharing your experience. We look forward to helping with your next service.

July 09, 2026

Very attentive and kept me notified Very attentive and kept me notified Kept asking if I needed anything More

by mamab2497
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Jul 09, 2026 -

Auto Park Ford responded

Thank you for trusting us with your Ford service. We’re glad Shelby and our team kept you informed and attentive throughout your visit. Let us know if there’s anything else you need.

July 09, 2026

The employees are always helpful & personable. We enjoy coming in We love the coffee & snacks too@ More

by beh_dlh
Recommend Dealer
Yes
Employees Worked With
Oil change lady
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Jul 09, 2026 -

Auto Park Ford responded

We’re thrilled our team’s welcoming approach and the coffee and snacks make your visits enjoyable. It’s always a pleasure servicing your Nissan and we look forward to your next visit.

July 06, 2026

Friendly service. Quick as possible. Always let's me drop off vehicles before opening Coffee is good More

by aloccod
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
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Jul 07, 2026 -

Auto Park Ford responded

Thank you for the 5-star review. Josie and our team are thrilled to hear your Ford Expedition received friendly, efficient service and that you enjoyed the coffee and convenient early drop-off. We look forward to helping with your next visit.

July 02, 2026

Not impressed or happy with what I had to deal with. Give me a price check the vehicle and change the price by $2000. More

by Pja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Siena Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Auto Park Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. If you don't mind reaching out to us, we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this.

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