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Auto Park Ford - Service Center

Sturgis, MI

4.6
968 Reviews

968 Reviews of Auto Park Ford - Service Center

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February 18, 2023

The service department is great. There is a nice waiting area and a free car wash! More

by lthrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sommer Nichols
February 10, 2023

Charged me well over $300 on a repair that didn’t fix the problem. Did a repair that did fix the problem that made the original estimate of repairs almost double. More

by sammyjo520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby
February 09, 2023

Already did. Summer is awesome, all the girls treated us like family. I say again Summer deserves a raise or at least flowers. More

by ucfarm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sommer Nichols
February 08, 2023

Had tires put on asked for alignment, they checked truck was good no adjustments so they didn’t charge for alignment. Hard to find honesty like that. Thank you More

by fullstream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Very unpleasant experience and getting worse! Not only was the jeep no where near the shape that it was represented as like when I received it the water pump was bad, the power steering pump was More

by tcbuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candy Abbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

The service really sucks. I went in to get parts. Took 45 minutes horrible. Not happy, won’t go back in there ever again More

by aj.overholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scot Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

They were able to get me in same day and fix my issues same day. The service was very friendly and efficient. More

by tjsmolarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

The work performed was a recall notice and I assume the parts were replaced. The work was finished early and when I picked up the car Candy went out of her way to clean the car off and bring it into the se More

by BBLONDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Josie is a valuable service representative. She is friendly and makes sure that things are taken care of for her customers More

by cnorris76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

On time no hassle told me everything that was done and checked. Very clean waiting area. More

by LWORDELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sommer Nichols
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