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Auto Park Ford - Service Center

Sturgis, MI

4.5
956 Reviews

956 Reviews of Auto Park Ford - Service Center

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October 27, 2022

I usually go to Jordan Ford in Mishawaka but recently move closer to this Ford Dealership. Their location is great but labor cost was almost double what I paid at Jordan. Part prices were also more expen More

by jvannevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Auto Park Ford responded

Hello Jvannevel and thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. We would appreciate feedback on how we can improve and make your visit memorable for the right reasons. Please call our Service Manager at 269-651-7728 at your earliest convenience.

October 19, 2022

Great service from Candy and Cory in diagnosing a difficult intermittent problem. Cory formulated a logical plan that fixed the problem. More

by CWSMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Baker
October 18, 2022

Need dedicated tech for oil changes, turn more customers. Shouldn't take hour and half for basic service More

by dalemarina
Price
Recommend Dealer
No
Employees Worked With
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Mr. Johnston and his team. They're great. Everyone at Auto Park Ford excellent, friendly and professional. More

by Onebookbythe6doors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Mitchell Grooms, Sommer Nichols, Kiana Green, Amber "AJ" Brown
October 04, 2022

Awesome customer service, on time, very thorough, made sure I was happy before I left. More

by MOLLYBARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sommer Nichols
Oct 05, 2022 -

Auto Park Ford responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 29, 2022

CJ was awesome through the process of having my engine replaced. I couldn't ask for better service. Thank you. Tom Oke More

by oke
Recommend Dealer
Yes
Employees Worked With
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Auto Park Ford responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 29, 2022

CJ and Sommer was AWESOME and super helpful! .. We were also very happy with the service of our Ford Edge... More

by Casimir Bugajski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sommer Nichols
Oct 03, 2022 -

Auto Park Ford responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 28, 2022

Very friendly and efficient. They care about customers and that is important in this day in age. More

by PATMCCOLGAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Auto Park Ford responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 22, 2022

The customer service was awesome Josie Parker was outstanding as a representative of Auto Park Ford More

by Fiddlinghowi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Auto Park Ford responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 15, 2022

Made a last minute appointment for oil change and tire rotation. Completed on time and a free car wash. How could ask for anything more. More

by rickvannest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Auto Park Ford responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

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