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Auto Showcase of Bel Air

Fallston, MD

4.1
247 Reviews

2308 Belair Rd

Fallston, MD

21047

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Showing 247 reviews

January 05, 2016

auto showcase of Bel Air Jerry Jones I would like to thank Jerry Jones and auto showcase of all their team members for the excellent car buying experience and willing to work with my $350 More

by Raymond Worden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones, Brian Bush
Jan 27, 2016 -

Auto Showcase of Bel Air responded

Thanks Ray, a families budget is personal and we want to work with them. This review shows that Auto Show Case delivers when the customer needs it the most. MONTHLY! Great job Jerry!

December 31, 2015

thisb place needs to be shut down and taken to court !!! this dealership gets no stars from me I have been back there over seven times yesterday spent 6 hrs the to get the oil sensor fixed, signed my name on More

by 2008 bmw
Recommend Dealer
No
Employees Worked With
byran busch emily the only helpful one TJ ,Jimmy, Brian Bush
Mar 14, 2016 -

Auto Showcase of Bel Air responded

Selling highline automobiles can sometimes be a challenge. The customers expectations are extremely high, and rightfully so. We have qualified technicians to handle any issue that may arise. Highline motorcars are sometimes temperamental, and may take several hours to diagnosis an issue. I wish I was perfect but, I'm not! And, neither are our tech's! I'm fully aware of this situation and have reached out to this customer. We have clients buying vehicles all over the country from us. I understand some customers may be at a distance, but are still able to bring their vehicle to us to resolve and issue. We have an obligation to our customers and I intend to stand behind our vehicles! I now it maybe more convenient for the customer to take a vehicle to a shop of their choosing and they can, at their expense! I have and will, within reason, do everything to accommodate this customer. I have been in contact with and waiting for them to make arrangements, so we can resolve their issue. Note: we have replaced the oil sensor!

Mar 18, 2016 -

Auto Showcase of Bel Air responded

I have done everything possible to assist in the repair of this vehicle and we'll continue to so. We are currently in contact and will be until all their issues are resolved. BMW'S can be temperamental!!!!

December 05, 2015

Best In Class I wanted to thank JD for making my loan Possible! I really wanted to give a "Special Thank You" to Jerry Jones the Account Manager for his Excellence More

by Audi Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones Account Manager, Brian Bush
Jan 27, 2016 -

Auto Showcase of Bel Air responded

We love Audi 2! I'm so glad that your experience was a positive one and yes we go the extra mile to get the job done. This is a why we get up in the morning! Customer satisfaction is a must.

November 20, 2015

Customers Beware. Purchased a F-150, 2 days later the engine seized and the dealership said it's not there problem. I've never experienced anything like it. I'm current More

by John124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 15, 2015

NO COMUNICATION!!!!! I was xx'ed for over a week trying to get pictures of vehicles, information on vehicles, and getting a trade-in value on mine. They never call you bac More

by jsho
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony
October 31, 2015

Atop showcase of belair I had a great experience at auto showcase in belair. The sales manager, Keith Bagwell, was extremely professional. He took the time to work with us un More

by Dipino,gina10
Customer Service
Recommend Dealer
Yes
Employees Worked With
Keith Bagwell
October 27, 2015

Excellent & very satisfied experience .. My wife and I have now been buying our cars from auto showcase of Bel Air for seven years now they treat you like family. always giving you a fair de More

by Foxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jd
October 25, 2015

Big John went to Fallston n Brought a 2008 Ford F350 Keith Bagwell took care of all my needs. Wanted to be at $400 a month. Also Keith gave me top dollar for my trade. Please stop by Auto Showcase in Fal More

by BigJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith bagwell
October 16, 2015

My experience with auto showcase was excellent I think Keith Bagwell went out of his way and kept his promise of keeping me satisfied with a great car. I greatly appreciate your service. -thank More

by Alopez_623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Bagwell
October 16, 2015

2010 Dodge Ram-Purchase Professional environment. Great deal on trade in. Will work really well to get you the car you want. Friendly team. Would recommend purchasing from t More

by Zmoney3024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Bagwell
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