Auto Web Expo

Please stay away from this place! !! I trusted them with my business and they failed me. I was referred to them by many people close to me. They all have had good experiences but unfor !! I trusted them with my business and they failed me. I was referred to them by many people close to me. They all have had good experiences but unfortunately I did not. On 9/16/2022 I purchased a 2020 Mitsubishi outlander. I signed paperwork being assured that I was making the best purchase for myself. My goal was to be completely covered with warranty. The vehicle had manufactured warranty and I also bought the extended warranty from the dealership. As soon as I left the lot I realized there was no function to screen inside the vehicle. I immediately turned around and brought the vehicle back and was told that the manufacturer would fix it since it’s under manufacture warranty. I waited to reach out a few weeks later for an update on October 7th I was informed the part was on back order. During this time I was given a loner so I Decided to give them some more time to get the part since the Salesman made it seem like there was a plan in place. I reached out on October 17th and found out that my car never left to go to Mitsubishi which means my car was never touched since drop off. Meanwhile the salesman is texting me as if it’s really at Mitsubishi and we are just waiting on them. Now I’m being told that there is no warranty on the screen so now auto web expo is having to come out of pocket for the screen. The manager told me she could get one in a week. I left things alone and reached out a few weeks later because of course no one reaches out to me during this whole process. It is now November 14th and I still can’t get ahold of the manager that I talked with and I just get turned around to leave messages for her. I was able to talk with the owner before my first car note was due and he paid half of my first car note since he knew of such inconvenience this was for me. He told me he would be keeping track of this issue. As of November 14th I still have yet to get ahold of the manager and the owner finally returned my call and has stated that they have yet to receive a screen and I still don’t have the vehicle in my possession. I am demanding info on their buy back policy even though the manager already denied me for it. This has been the worst customer service. Please stay away!!! I am open to all questions regarding my review and experience with auto web expo. More

She’s very knowledgeable and very dependable and she will work hard to meet all her customers needs!! I would rate her a 20 if it was on the scale !! Very good customer service!!! work hard to meet all her customers needs!! I would rate her a 20 if it was on the scale !! Very good customer service!!! More

I will always do business with Auto web expo second car purchase from them. Fatima made the buying process so simple and smooth as always. purchase from them. Fatima made the buying process so simple and smooth as always. More

Ali was very pleasant and helpful. He made the car buying experience easy and fast. He made the car buying experience easy and fast. More

Gio was super sweet and understood our budget and our desire to get a car for our family. Really enjoyed working with her! desire to get a car for our family. Really enjoyed working with her! More

Marwan was an excellent sales guy! Got me exactly what I was looking for & made the experience quick & easy. Got me exactly what I was looking for & made the experience quick & easy. More

Marwan was amazing. He drove 3 hours from the dealership with another rep from the company to buy both our cars ! And delivered our e class to us! What a awesome person He drove 3 hours from the dealership with another rep from the company to buy both our cars ! And delivered our e class to us! What a awesome person . Will be coming back for #2 More

Marwan and Todd were amazing! ! They explained everything thoroughly and kept my kids entertained. Great experience!! ! They explained everything thoroughly and kept my kids entertained. Great experience!! More

Ali was wonderful. So caring and patient with helping us find our perfect car. We traded in our Telluride for a Mercedes and the whole process was so easy and quick. So caring and patient with helping us find our perfect car. We traded in our Telluride for a Mercedes and the whole process was so easy and quick. We appreciate your time and thoughtfulness in helping our family and for giving our son snacks. Luz Luna More

Marwan and Liz were exceptional along with the rest of their team. Great car at a great price. their team. Great car at a great price. More