AutoFair Ford

When I arrived at Autofair Ford I was set on looking at their inventory of used Ford Fusion sel awd. I was greeted and asked what I wanted and unfortunately they did not have what I wanted in stock. I woul their inventory of used Ford Fusion sel awd. I was greeted and asked what I wanted and unfortunately they did not have what I wanted in stock. I would have said thank you and left. But the salesman continued to push me into looking at a volvo, and then a mercedes when I told him i strictly wanted a ford fusion sel awd. I, however, kept an open mind and decided to drive a model that wasnt my top choice, it was nice and I was considering it if the price was right. I continued to be pushed into buying the car that night which I was not ready for. I left, went home to research the car a little more and found they were trying to sell me that fusion $3,000 more than the asking price on their website. Thank goodness I did not buy the car that night, I am currently still looking elsewhere. I understand caresalesmen work off commision but the customer service aspect was just ok. However, Keith knew what he was talking about. He showed me more about the car than any other salesman could have. More

We had a great experience at Autofair Ford. Our salesman, Chuck, knew everything about the Focus and was able to answer all our questions. They beat the price quotes that we had from a couple of different de Chuck, knew everything about the Focus and was able to answer all our questions. They beat the price quotes that we had from a couple of different dealers in the area, and quickly set us up with the exact Focus that we wanted. Chuck was temendously helpful during the whole process, and made the paperwork side as quick and painless as possible. We would definitely recommend Autofair to anyone looking for a car, and Chuck in particular. More

I was looking to buy a used car. I shopped around for a while with no success. So I stopped in here. I asked if they had what I was looking for, and unfortunately, they didn't. My review isn't negative bas while with no success. So I stopped in here. I asked if they had what I was looking for, and unfortunately, they didn't. My review isn't negative based on this, but it did play a role in what happened next. They asked, would I be willing to pay a little more for a new one. If the price was right I said. They offered me a car, which wasn't actually in their possession, they would have had to go get it. I really had no interest in buying anything sight unseen, regardless if it was new. They came over with a price for my trade, and what my financing options were. My payment would have been in the in the neighborhood of 800 a month. I said I wasn't interested, but they kept asking "what would we have to do to make a deal today?" They never offered a better price or finance options. I'm writing this review to inform buyers that unless you have other options, they really seem to be concerned about the sale, no you. I found my new car elsewhere with a payment about half of what they wanted. My advice, shop around. More

Please avoid autofair ford. They practice deceptive tactics. I received an excellent quote for a 2013 Ford Focus Black on Black Std Transmission from an Autofair competitor. Since Autofair was from t tactics. I received an excellent quote for a 2013 Ford Focus Black on Black Std Transmission from an Autofair competitor. Since Autofair was from the same region I contacted autofair over the internet and asked them if they could beat the quote. I received a reply from Lynda that they could not. Ok fine, but 2 days later I received a call from Lynda that they could beat the quote and come on in. I did not react initially to her request. She kept calling back and was adamant they would beat it and she would not say this just to get me in. She made a point to say they would not ask me to come in for nothing because they knew that would be upsetting and they would never do that. Reluctantly I went in and per Lynda's instructions met Adele the Sales manager. Adele greeted me, looked up a comparable car from their inventory and left. Next n odd looking man walked up and said "do you know the process?". I said no, he then said he was Andrew and he would help us. He looked at the computer and said he would be right back with the car we wanted to see. 5 minutes later I saw him pull up in a silver focus. He came in and said want to drive it. I said its the wrong color I want black and is it a manual? He said no its an automatic. I said thats the wrong car I wanted the black manual they have listed. He checked the computer and said he would go get it and be right back. 10 minutes later I see him wondering about the parking lot looking lost. Long story short 40 minutes later he concludes he cannot find the car, perhaps their inventory list is old. Frustrated I said this is wasting my time, he replies I am wasting his time (obviously Lynda mislead me). I am upset and said ok you don't have the car but you were going tp beat the price, what is your price? He looks at my quote, leaves, then comes back about 5 minutes later and say I have a good quote. Ok Andrew what is your quote (that is going to beat it?) He now quotes me $1700 more than my quote. Ok that upsets me. They knew the quote I had before I came in and Lynda promised they would beat it. $1700 more for the same car is not beating it, that's wasting my time and insulting me. These actions make the folks at Autofair Ford look very dishonest and petty. I have visited Autofair Ford numerous times over the past 10 years and 1. never bought from them because they were always higher than the competitors and 2. Been mislead by their poor sales tactics. I will never call or visit Autofair Ford again, I will forever advise others to avoid them. More

Chuck Hoegen was very understanding and did his job Chuck Hoegen was very understanding and did his job successfully and got me into my new Ford fusion :) highly recommend this dealership and the deale Chuck Hoegen was very understanding and did his job successfully and got me into my new Ford fusion :) highly recommend this dealership and the dealer! More