AutoFair Honda

Awesome!!!! Lisa was wonderful and easy to work with! We are very happy with our purchase, we look forward to working with autofair honda again. Yippy Lisa was wonderful and easy to work with! We are very happy with our purchase, we look forward to working with autofair honda again. Yippy More

Complete satisfaction This is the third Honda I have bought or leased through AutoFair Honda. The quality of the Sales and Service Departments matches the quality of their This is the third Honda I have bought or leased through AutoFair Honda. The quality of the Sales and Service Departments matches the quality of their vehicles. They had a CRV that matched our needs and we were able to settle on a price that both parties found agreeable. Josh was informative and guided the process, from start to finish with courtesy and efficiency. I used to sell cars. So, I know when I’m dealing with a professional. More

New Honda Purchase Our sales person Shawn was very helpful, friendly, and knowledgeable. We looked at a handful of cars and were able to find a best fit at a price point Our sales person Shawn was very helpful, friendly, and knowledgeable. We looked at a handful of cars and were able to find a best fit at a price point that worked for us. The sales manager was unclear on graduate rebate eligibility when not financing through Honda which led to some confusion on the agreed price, but the finance manager (Scott) was able to explain fully and was very helpful in sorting it out. I wasn't expecting a rebate, so it wasn't a big loss, but the confusion could have been avoided. Shawn and Scott both worked late to get us out with our vehicle after closing, which was much appreciated. We had some IOUs which Randall helped with the following morning, which was all taken care of quickly. Overall, this was a good buying experience. More

Wish I Would Have Known . . . When I leased the car, I was told, "all you have to do is put gas in it and drive," until I get to the 30,000 mile service. Apparently, this is not p When I leased the car, I was told, "all you have to do is put gas in it and drive," until I get to the 30,000 mile service. Apparently, this is not part of "that" deal, and is separate; however, getting my daughter into her lease, she will be covered at her 30,000 mile service. Why am I not, and did I sign something stating I didn't want to have this option? Having someone ask me for $419.99 when I am unprepared was quite embarrassing. I was told, "it's recommended, not a requirement," I wanted the service, but after dealing with my daughter's school and her AutoFair Honda lease, I didn't have it. What's worse is I didn't know I was going to need it. If that part has to be established at the front end when signing the lease, then do a better job with the clarity at that time to avoid future embarrassment with others. I though I was okay, but apparently still a little miffed about it. The employee was nice enough, don't remember his name (think it was Pete Reynolds), but did his job well. I just didn't like the results. More

Tires all around. Although I failed to ask how long it would take for the service I thought 150 minutes To mount, balance and install four tires was excessive. At lea Although I failed to ask how long it would take for the service I thought 150 minutes To mount, balance and install four tires was excessive. At least my family thought so. Waiting room was comfortable. More

Electronic Mike worded our complex issue in terms that were easily understood by the technician and the technician took care of the issue quickly. Mike also went Mike worded our complex issue in terms that were easily understood by the technician and the technician took care of the issue quickly. Mike also went out of his way to answer other questions that we had. More

Amazing Help!! Pete was amazing. He took care of and more. I would absolutely use This service center solely because of Pete making sure we were happy and getting u Pete was amazing. He took care of and more. I would absolutely use This service center solely because of Pete making sure we were happy and getting us back on the road quickly!!! More

Awesome My daughter and I had a great and friendly experience while getting the oil changed on our car Jonathan Swallow let me know how my car was and what i My daughter and I had a great and friendly experience while getting the oil changed on our car Jonathan Swallow let me know how my car was and what i needed. She enjoyed the kids area and loved the chalk board where she drew an awesome picture. We'll definitely be back. More

Robert Black was AMAZING!! Robert Black went over and above for our son. Thank you so much Bob!!! Sean was great as well he worked very hard to get my son into a payment that h Robert Black went over and above for our son. Thank you so much Bob!!! Sean was great as well he worked very hard to get my son into a payment that he could afford. More

Experience 08/11/18 This was easily the best experience I’ve ever had at a dealership! Thank you Bob for getting me into a 2014 Mazda 3! Also, thank you Shawn for getting This was easily the best experience I’ve ever had at a dealership! Thank you Bob for getting me into a 2014 Mazda 3! Also, thank you Shawn for getting me even a lower payment! I definitely will be coming back to Autofair Honda! More