AutoFair Honda

I stopped in to schedule an appointment and they to do the work right away. I was out and back on the road in about an hour. the work right away. I was out and back on the road in about an hour. More

Good service. Answered my questions and concerns efficiently and serviced my car in an appropriate time range. Would recommend and come back again for further service. efficiently and serviced my car in an appropriate time range. Would recommend and come back again for further service. More

I really was surprised to get charged for using a credit card. What a lack of concern for your customers. May go elsewhere inthe future card. What a lack of concern for your customers. May go elsewhere inthe future More

Great service and employees. I’ve gotten my last 3 cars there and always use them for device and maintenance on my car. Customers are treated with respect. there and always use them for device and maintenance on my car. Customers are treated with respect. More

Service advisor Jake was awesome and car was done very quick and they even checked and let me know things to look out for in the future. quick and they even checked and let me know things to look out for in the future. More

Excellent customer service, thorough explanation of recommendations, timely repair, appointment accommodation. Disappointed that Honda assesses a three percent credit card fee to its customers. Asked a recommendations, timely repair, appointment accommodation. Disappointed that Honda assesses a three percent credit card fee to its customers. Asked about the fee before making payment and fortunately able to pay with check. More

Always gave 5 stars but now this place charges a Surcharge if you use a Credit Card for Payment. 99% of business establishments build this into thier pricing...another example of nickel and diming t Surcharge if you use a Credit Card for Payment. 99% of business establishments build this into thier pricing...another example of nickel and diming the customers More

I always do my research on the Internet ahead of time and I drove all the way from Vermont to auto fair to buy my latest vehicle because they always have the greatest selection. This is my second Honda purch I drove all the way from Vermont to auto fair to buy my latest vehicle because they always have the greatest selection. This is my second Honda purchased there and I will back! My mother joined me for my most recent purchase and had not previously been considering trading her vehicle in but after visiting auto fair is now thinking about returning for a new car and swapping to a Honda! Great customer service! More

Scammers..stay away!! Brought my 2018 pilot in with a list of problems. (My manufacturer warranty ran out 3 months ago) Water leakage from the seatbelt. My emissions light on, car was bucking at around 4 list of problems. (My manufacturer warranty ran out 3 months ago) Water leakage from the seatbelt. My emissions light on, car was bucking at around 40mph ( most likely from the emissions) and the radio would shut off by itself. I was told diagnostics was $139 if not covered by our warranty. Which most likely would be covered unless it’s some caused by say an “animal chew through something” I get a call all the work is done. The radio wasn’t doing anything, the emissions code was cleared and they tested it. The leak was a seal around the window. They resealed (probably with duct tape) Insurance will not cover anything. Luckily it equaled to exactly what each of the diagnostics amounts. $445 then they told me I knew it was going to be $445 because when I was told the diagnostics may be $139 but most likely would not be charged, the service advisor just had Ius sign it and did not explain that somehow the service to clean my gas cap , clear on the code and to reseal the window was going to cost me $445 before they even diagnosed the problem.. pretty smart of them huh.. then charged me $15 for paying with my debit card.. because I carry $500 in my back pocket. The manager JOHN OTIS pretty much told me too bad I signed that it was going to be almost $500 before they even knew what was wrong with the car even thought the service advisor told me it was just the diagnostics and probably wouldn’t even get charged. STAY AWAY. Auto fair Corporate will be called and so is Honda but do yourself a favor get a Toyota More

cary was very helpful and kind throughout the whole process. would definitely come back for any future work that i would possibly need on my car. process. would definitely come back for any future work that i would possibly need on my car. More