AutoFair Honda
Manchester, NH
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Liam, the superstar! Because of you, Autofair will be my number one dealership for service and future vehicle purchase. You provided me w/ top-notch cust serv. You were attentive, compassionate, and oriente number one dealership for service and future vehicle purchase. You provided me w/ top-notch cust serv. You were attentive, compassionate, and oriented in your duties. More
Always happy with the service at AutoFair Honda in Manchester NH everyone is always kind and helpful i didn’t mind sitting in the waiting area with snack or a coffee and wait for my service to get don Manchester NH everyone is always kind and helpful i didn’t mind sitting in the waiting area with snack or a coffee and wait for my service to get done. Very pleased 🙂 Thank you!! More
Have no regard for your time. My car was finish and after 15 minutes went to find Randall who was leisurely going to fill his water bottle. My car required a call to check and see if a part was covered. H 15 minutes went to find Randall who was leisurely going to fill his water bottle. My car required a call to check and see if a part was covered. Had to wait as you are tied to the service adviser and Randall was going on days off. Over a week later part covered and the USB port had to be order. Called 2 weeks later as I did not hear from them, part was in…. NO call from Randall. After a month finally got the part fix, but tech broke piece so it needed to be order. Wanted to bring it back on a Monday, but Randall’s day off so had to bring it on Wednesday. Again car was ready but Randall was in no hurry, Service department have to respect for customer’s time. More
Randall had definite expertise and ethics in his dealings with us. Our brake light wasn’t working and although we change the bulb,they turned it inside out to find out what was wrong. with us. Our brake light wasn’t working and although we change the bulb,they turned it inside out to find out what was wrong. More
Steve was a pleasure to deal with. I showed him the car I wanted from the online listing, and it was ready to go for a test drive upon arriving. Any concerns I had he addressed and he went to bat for me w I wanted from the online listing, and it was ready to go for a test drive upon arriving. Any concerns I had he addressed and he went to bat for me when it came to my trade. My family has bought three different vehicles from three different dealers in the last 4 years and this has by far been the best experience of all! Would totally do business again with Steve! Thank you guys! More
Autofair service team are always courteous and efficient, clearly explaining work to be performed and setting realistic time expectation for completion of the requested service. clearly explaining work to be performed and setting realistic time expectation for completion of the requested service. More
After having come in to test drive.a bmw that ended up getting broken and almost catching on fire on the test drive I ended up in a lease for a new civic and am very happy about it. Graham at autofair wa getting broken and almost catching on fire on the test drive I ended up in a lease for a new civic and am very happy about it. Graham at autofair was amazing to work with and made a stressful situation a lot better by helping me get into a car I love! More
Dealer charged a surcharge to pay invoice with a credit card. What a terrible business decision. I won’t have my car serviced there in the future! card. What a terrible business decision. I won’t have my car serviced there in the future! More
Service Dept. was excellent. Randall was very helpful. However, I'm knocking off points on the rating due to additional 3.5% to use a credit card to pay for service. After spending >1300, I don't need t However, I'm knocking off points on the rating due to additional 3.5% to use a credit card to pay for service. After spending >1300, I don't need to pay an extra fee to use a credit card which I wasn't aware of before booking the appointment. Otherwise, the service department team has been great. More