AutoFair Honda

I always do my research on the Internet ahead of time and I drove all the way from Vermont to auto fair to buy my latest vehicle because they always have the greatest selection. This is my second Honda purch I drove all the way from Vermont to auto fair to buy my latest vehicle because they always have the greatest selection. This is my second Honda purchased there and I will back! My mother joined me for my most recent purchase and had not previously been considering trading her vehicle in but after visiting auto fair is now thinking about returning for a new car and swapping to a Honda! Great customer service! More

cary was very helpful and kind throughout the whole process. would definitely come back for any future work that i would possibly need on my car. process. would definitely come back for any future work that i would possibly need on my car. More

Consistently efficient and trustworthy service. First time dealing with Chris Lavalee, who was friendly and pleasant. He took the time to make sure I understood service recommendations before I agreed to time dealing with Chris Lavalee, who was friendly and pleasant. He took the time to make sure I understood service recommendations before I agreed to them. More

Scammers..stay away!! Brought my 2018 pilot in with a list of problems. (My manufacturer warranty ran out 3 months ago) Water leakage from the seatbelt. My emissions light on, car was bucking at around 4 list of problems. (My manufacturer warranty ran out 3 months ago) Water leakage from the seatbelt. My emissions light on, car was bucking at around 40mph ( most likely from the emissions) and the radio would shut off by itself. I was told diagnostics was $139 if not covered by our warranty. Which most likely would be covered unless it’s some caused by say an “animal chew through something” I get a call all the work is done. The radio wasn’t doing anything, the emissions code was cleared and they tested it. The leak was a seal around the window. They resealed (probably with duct tape) Insurance will not cover anything. Luckily it equaled to exactly what each of the diagnostics amounts. $445 then they told me I knew it was going to be $445 because when I was told the diagnostics may be $139 but most likely would not be charged, the service advisor just had Ius sign it and did not explain that somehow the service to clean my gas cap , clear on the code and to reseal the window was going to cost me $445 before they even diagnosed the problem.. pretty smart of them huh.. then charged me $15 for paying with my debit card.. because I carry $500 in my back pocket. The manager JOHN OTIS pretty much told me too bad I signed that it was going to be almost $500 before they even knew what was wrong with the car even thought the service advisor told me it was just the diagnostics and probably wouldn’t even get charged. STAY AWAY. Auto fair Corporate will be called and so is Honda but do yourself a favor get a Toyota More

Steve was great! If you’re looking for a vehicle he is very professional and will make the best use of your time in getting you into your new ride! Make sure to ask for Steve Doyon very professional and will make the best use of your time in getting you into your new ride! Make sure to ask for Steve Doyon More

Even though they were super busy Nick was able to get my CR-V service completed as promised; had an oil & filter change, tire rotation and state inspection, all within one hour! CR-V service completed as promised; had an oil & filter change, tire rotation and state inspection, all within one hour! More

Jake in service was fantastic. Polite, helpful and service was completed quicker than expected. Ming also helped me reconnect my phone and was super patient and helpful! service was completed quicker than expected. Ming also helped me reconnect my phone and was super patient and helpful! More

Check in for service was quick and easy. The work was completed within the time frame they said it would be completed. I will recommend using this dealer service. completed within the time frame they said it would be completed. I will recommend using this dealer service. More

Needed car inspection and had an error code that needed to be corrected. excellent service . He notified me when the car was ready to pick up. to be corrected. excellent service . He notified me when the car was ready to pick up. More

Excellent customer service by Cary Rosen. I will ask for him next time I come for any service. Helpful and explains in details. Great job! him next time I come for any service. Helpful and explains in details. Great job! More