AutoFair Honda
Manchester, NH
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I have purchased multiple vehicles at Autofair and because of this experience, I will never go back. I felt like I was taken advantage of. After asking the service advisor if there was nothing found, because of this experience, I will never go back. I felt like I was taken advantage of. After asking the service advisor if there was nothing found, I’d there would still be a charge and his response was no, that would be honored. Upon receiving a phone call within 30 minutes of leaving the service department, being told the mechanic did not feel the issue while driving the vehicle, that everything looked good underneath (this is a brand new car within 1 year of being purchased), that the tires are not wearing evenly and that may be causing the issue, I was charged the diagnostic fee. When questioning the fee after our initial conversation, I was told “it may be causing the issue” is a diagnosis. It’s too bad after being a loyal customer for many years, that $140 and a poor decision is going to cost you all future business. I would not recommend using the service department at Autofair. They were not honest nor professional after the fact. More
Fast, efficient service. Service estimated to be 1 hour and they delivered on time. Service person, Cary, was great — pleasant and professional. Thoroughly pleased with Autofair Honda. and they delivered on time. Service person, Cary, was great — pleasant and professional. Thoroughly pleased with Autofair Honda. More
Great customer service spacious waiting room clean facility I came in on a Sunday without reservations and needed a lot of work done they took my car right away facility I came in on a Sunday without reservations and needed a lot of work done they took my car right away More
Buying a new vehicle is a bit stressful but Debbi Roys experience and knowledge made for a pleasant day. Enjoying our new Honda CRV immensely. experience and knowledge made for a pleasant day. Enjoying our new Honda CRV immensely. More
We have purchased two Honda Accords at this dealership. They provide excellent service and quality work. I highly recommend AutoFair Honda to anyone buying this type of car. They provide excellent service and quality work. I highly recommend AutoFair Honda to anyone buying this type of car. More
Great service Thanks for your help, and the on time Great service Thanks for your help, and the on time deliver. Loaner car was clean and much appreciated which made the entire process easier. Tha Great service Thanks for your help, and the on time deliver. Loaner car was clean and much appreciated which made the entire process easier. Thanks. More
Logan helped me withe the vehicle. He is professional. I Logan helped me withe the vehicle. He is professional. I really enjoy working with him. He is new in the dealership and not in the sales list. Logan helped me withe the vehicle. He is professional. I really enjoy working with him. He is new in the dealership and not in the sales list. ======== update 2 weeks past, no registration and no title in a mail ( I updated the review to 4 stars ) More
This is my 4the Honda purchased at AutoFair ,the dealer is only as good as their service department. Excellent service will go no where else. is only as good as their service department. Excellent service will go no where else. More
Always pleased with the friendly staff and quality work done at this dealership. I have been going here for many years and will continue going forward done at this dealership. I have been going here for many years and will continue going forward More
Jake was a total professional and at the same time a regular guy , he really worked with me and made sure he took care of my needs , I especially like the way he figured out something I wasn’t clear on regular guy , he really worked with me and made sure he took care of my needs , I especially like the way he figured out something I wasn’t clear on and explained it . Great job , thanks More