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AutoFair Subaru

Haverhill, MA

4.5
810 Reviews

503 Broadway

Haverhill, MA

01832

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Showing 810 reviews

November 21, 2016

Oil change appointment. Oil change apt. Service staff is helpful and courteous. They had my oil changed in 35 min. I appreciate how quickly they got me out of there especiall More

by Renata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall names of people who helped me.
November 21, 2016

Winter tire purchase I purchased a new winter tire package at the dealership and had them do the tire swap. The over all time to install was a little longer than I had ho More

by BILLDRAPEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon (the parts person) and a new service writer (cannot remember his name)
November 21, 2016

Received great service with a smile, as always. I always enjoy my service visits at Autofair Subaru, and Nancy is a big part of that. She runs an efficient, attentive and responsive service desk, a More

by Lee Kane
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy (Service)
November 19, 2016

Outstanding salesman Erik was an outstanding salesman. Very personable and friendly. No pressure. We came in on a very busy Sunday when he was the only salesman. We apprec More

by HAZELNUTP2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Figueroa
November 18, 2016

Oil change and all around checkup tire rotation etc. Everybody I have met there has been more than helpful. Absolutely love Nancy at service ! Always bring my car there and have always been satisfied. More

by ELVIS1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The friendly girl at the desk where I pay for services. she is a love.
November 18, 2016

First oil change I'm always taken on time Nancy is very efficient and my paperwork is always ready. The environment is comfortable and it is nice that coffee is off More

by JMCARELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy is always pleasant & helpful I was having a problem with my automatic starter and she went right outside and showed me the right way to do it. Always happy to see her.
November 17, 2016

Outstanding Service Nancy, the Service Advisor, knew exactly the part needed for my Forester. Appointment was available on short notice. Maintenance was done in an expe More

by RJKOCH40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Blanchard
November 16, 2016

They made it really simple for me! The whole process couldn't have been easier for me! Doug was very informative and explained all my options with buying new or used. I couldn't believe More

by Outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Mariano, Doug Maranville
November 14, 2016

No Pressure Sales Easily explained all of my options. Was not planning a purchase when I brought my car in for service. But as the old saying goes: He made me an off More

by UNCLEKPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Maranville
November 14, 2016

not done, waiting for a part for my pasenger side window. I'll send in a review when my work is done. no review until my work is finished. motor is being ordered to take care of my problem. will review whe More

by SWEETHILL1
Recommend Dealer
Yes
Employees Worked With
service dept.
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