AutoNation Acura North Orlando

I was very satisfied with the service I received on Saturday. The work was done correctly and done in a timely manner. Their waiting area was very comfortable. I would recommend them. Saturday. The work was done correctly and done in a timely manner. Their waiting area was very comfortable. I would recommend them. More

I had an absolutely fantastic experience purchasing my 2026 Acura Integra A-Spec Tech from AutoNation Acura Sanford last Saturday. I actually came in that day with NO intention of buying a car. I just wan 2026 Acura Integra A-Spec Tech from AutoNation Acura Sanford last Saturday. I actually came in that day with NO intention of buying a car. I just wanted to test drive the Integra and see if I liked it. Well, I ended up driving home in one, and I genuinely think that says a lot about how great the experience was. Even my boyfriend was blown away and said that it was the best car-buying experience he's ever been apart of. Our sales associate, Roberto, was a huge part of that. He was incredibly knowledgeable, upfront, and personable without ever being pushy. I was trying to decide between colors, and he actually encouraged me to test drive TWO of the exact same Integra, just in different colors, so I could figure out which one I really wanted. He was focused on making sure I was happy with the car rather than just trying to make a sale. The entire experience was relaxed and comfortable. There was none of the stereotypical uncomfortable car dealership atmosphere. Later that night, when we were transferring personal belongings from my old car to the Integra, he came outside and told us not to leave without saying goodbye because we were such great customers! That genuinely made us laugh. What ultimately convinced me to buy that day was not only how much I liked the car, but how straightforward the dealership was. I made an offer that I felt was fair, expecting there to be some back-and-forth, and they simply accepted it. There was no exhausting haggling or pressure. We were able to come to an agreement that I felt really good about, including a great interest rate and a very fair trade-in value. After getting home, I realized that some VSC and maintenance products had been included that I ultimately decided I didn't want to keep. I reached back out to the dealership, and this is where Kyle in finance really impressed me. He worked to intercept the contracts before they finalized and was able to get everything canceled. He also made sure the process could be handled remotely so I wouldn't have to drive back to the dealership. The paperwork was sent to me, I signed it, and the whole thing was handled quickly and smoothly. That follow-through meant a lot to me. Buying a car is a huge purchase, and knowing that the dealership was willing to help resolve something after I had already driven off the lot made me feel like they genuinely cared about my experience beyond just making the sale. I absolutely LOVE my Integra, and I couldn't be happier with the car or with my experience at AutoNation Acura Sanford. Huge thank you to Roberto, Kyle, and the entire team for making what I expected to be a simple test drive turn into a car-buying experience I actually enjoyed. More

Ryan in Service has been easy to work with, he listens when I tell him of a concern and then is able to resolve the concern. when I tell him of a concern and then is able to resolve the concern. More

Outstanding service excellence! Second to no-one! Commitment to buyer satisfaction, Roberto took any necessary time to oainstakingly answer all my questions. I've been buying ca Second to no-one! Commitment to buyer satisfaction, Roberto took any necessary time to oainstakingly answer all my questions. I've been buying cars for 50+ years & he is by far the best salesperson I have ever had. & he "walks the talk" in continued service excellence beyond the point of sale! I strongly recommend AutoNation Acura for all business, &I recommend Roberto for some internal recognition for his service excellence, personal integrity & passion towards customer satisfaction! More

Josephine went above and beyond in the sale of the Integra type s to me. She has promised to continue helping me after my acquiring a new cell phone to interphase to the vehicles electronics. Integra type s to me. She has promised to continue helping me after my acquiring a new cell phone to interphase to the vehicles electronics. More

This dealership was exceptional. Our sales associate Roberto Orengo made all the difference. His professionalism and patience was what made the sale.. He went beyond expectations Our sales associate Roberto Orengo made all the difference. His professionalism and patience was what made the sale.. He went beyond expectations. We had no intentions of getting a new car but went home with one. We are very pleased. More

Great dealership. Everyone, including Jessica, were very friendly. I was surprised at how easy it was to communicate with everyone, and the place, other than the outsi Everyone, including Jessica, were very friendly. I was surprised at how easy it was to communicate with everyone, and the place, other than the outside area, was very well kept. More

The dealers were very professional and able to take care of my purchase well beyond their normal closing time. Josephine Mancini was amazing, well informed, and even followed up with me after my purchase to of my purchase well beyond their normal closing time. Josephine Mancini was amazing, well informed, and even followed up with me after my purchase to make sure that I was still satisfied with my vehicle. More

Service department was okay staff was a little short and they harass you with emails they harass you with emails More