AutoNation Acura North Orlando

From getting my current vehicle's oil changed to turning in my lease early and gettig a new Acura RDX(my 4th RDX by the way!) my experience and service was top notched from Marcos(Service rep), Johnathan, in my lease early and gettig a new Acura RDX(my 4th RDX by the way!) my experience and service was top notched from Marcos(Service rep), Johnathan, sales rep, to my finace rep. More

Great experience buying our new RDX. Francois, Nick, and Kyle made sure that we were fully satisfied and gave us the personal treatment. Felt like dealing with friends. Francois, Nick, and Kyle made sure that we were fully satisfied and gave us the personal treatment. Felt like dealing with friends. More

Pleasant car buying experience. Jian was friendly and extremely knowledgeable about the vehicle. Fair price as well as offer for my trade in. Jian was friendly and extremely knowledgeable about the vehicle. Fair price as well as offer for my trade in. More

Beautiful showroom and comfortable chairs. The salesman was knowledgeable and listened well. The in house database of the used cars was easy to view and pick candidates to see and or test driv The salesman was knowledgeable and listened well. The in house database of the used cars was easy to view and pick candidates to see and or test drive. The test drive area was just right. Writing the purchase papers was prompt. My objections to the final price were handled by Nick my salesman and the head of sales in a businesslike manner with no reduction in price but acceptance by me followed by my signing. The lasting impression given by my visit was of the friendly staff. Ross Robert More

This was one of the most pleasant car purchasing experiences I have ever experienced. From test driving my car options to completing the deal. Everyone there was professional, courteous and prompt. experiences I have ever experienced. From test driving my car options to completing the deal. Everyone there was professional, courteous and prompt. I would recommend this auto dealership to everyone! More

Car was waiting for us to drive when we arrived, Abdelfettah was friendly, extremely helpful as was each person we dealt with including the financing manager. Good follow up as well! Love th Abdelfettah was friendly, extremely helpful as was each person we dealt with including the financing manager. Good follow up as well! Love the RDX! More

Clean, nice friendly staff and very attentive. Several car choices to view and great amenities. Several car choices to view and great amenities. More

Car sales was amazing, customer service was great. Need to bring snacks back, but other than that, car buying was a breeze. Need to bring snacks back, but other than that, car buying was a breeze. More

Purchased a used 2023 Infiniti from this location. Car was presented with 2 key fobs, advertised with having 2 key fobs and we took delivery with 2 key fobs. One key fob was not responding to the vehi Car was presented with 2 key fobs, advertised with having 2 key fobs and we took delivery with 2 key fobs. One key fob was not responding to the vehicle and was told the battery just needs to be changed. We took their word and continued with the purchase of the vehicle. Took the vehicle to Infiniti to have the battery changed to the second fob and have it reprogrammed to the vehicle. Come to find out the second fob doesn't even belong to the vehicle we purchased and was quoted close to $600 to get a new fob and blade cut. Called the Acura location to let them know and was basically told they are only guaranteed to give us one key with a used car and there was nothing they can do or wanted to do. The car was being sold with 2 keys, advertised with having 2 keys and I took delivery with 2 keys and now they don't want to take responsibility for selling a vehicle with an incorrect key. More

They have always given us fast and courteous service. Even when we did not have an appointment! Even when we did not have an appointment! More