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AutoNation Acura North Orlando

Sanford, FL

4.8
994 Reviews

1001 Rinehart Rd

Sanford, FL

32771

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Showing 994 reviews

December 12, 2022

it was one of those days from the time GEPHTE FRANCOIS greeted us,his politness an knowledge was very refreshing, MR Francois got our deal done with no problems, also involved in our deal where Josue Guti More

by sixtimedave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gephte Francois/Josue Gutierrez/Kyle Morgan
Dec 14, 2022 -

AutoNation Acura North Orlando responded

Hi Sixtimedave, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0749. We hope to hear from you.

December 09, 2022

The dealership was exceptional. The additional dealer profit charge $1,000 was NOT.. The car was difficult to find in my area. More

by VT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayeed
Dec 12, 2022 -

AutoNation Acura North Orlando responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 09, 2022

I am new to Florida, and this is my 3rd lease with Acura, Mr. Marcos Martinez did a terrible job with me; I asked him in a very nice way when they are done serving my RDX to please clean the inside windshiel More

by cwood14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Martinez.
Dec 12, 2022 -

AutoNation Acura North Orlando responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0749. We hope to hear from you.

December 08, 2022

Everything about this dealership is about first class, from the salespersons to the service team. Top quality. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lee, Mr. Mike Thomas
Dec 12, 2022 -

AutoNation Acura North Orlando responded

Hello John, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 08, 2022

Timely appointment and communication with Jeffry. A quick turnaround for all the work done and had use of a loaner for the day. Cant ask for much more now days. More

by skatzenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffry
Dec 12, 2022 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 07, 2022

I have owned my RDX for 8+ years and have had it serviced only at Auto Nation Acura North Orlando as their service department is outstanding. My service advisor Jeff is customer focused, professional and kee More

by lap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morton, Dave service tech
Dec 10, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2022

Carolyn Roy is the best so don’t ask for anyone one else when it comes to service. I have never had a better experience from The time I checked in until leaving for home. This dealership is top notch and a More

by fabeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Roy
Dec 11, 2022 -

AutoNation Acura North Orlando responded

Hi Fabeltz, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

Priscilla was absolutely amazing and was super helpful with the service process. Would highly recommend her More

by Milannandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Dec 09, 2022 -

AutoNation Acura North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2022

Very professional staff on all levels . Car was serviced on time and no issues. Like the video summary of car repairs. More

by dancmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Chrestman
Dec 09, 2022 -

AutoNation Acura North Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

Service department was first rate! Priscilla my service advisor was great! Very knowledgeable snd informative More

by Finman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla is an asset to your dealership!
Dec 04, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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