AutoNation Acura North Orlando
Sanford, FL
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I was given an honest evaluation backed by service tech video. The service rep then went through the required repairs and cost in detail. Excellent service standards video. The service rep then went through the required repairs and cost in detail. Excellent service standards More
Good initial contact to make appt. People were friendly and appeared to be interested in problems. Facility was clean. Overall good experience. People were friendly and appeared to be interested in problems. Facility was clean. Overall good experience. More
This dealer has a great level of service that surpasses anything I have seen over 40 plus years. This is what keeps me as a repeat customer for Acuras. anything I have seen over 40 plus years. This is what keeps me as a repeat customer for Acuras. More
Sales team was great, but found it interesting that when we entered the F & I office, and pretty much immediately refused all the add-on's (wheel protection, etc)...as paperwork was being signed, finance gu we entered the F & I office, and pretty much immediately refused all the add-on's (wheel protection, etc)...as paperwork was being signed, finance guy mentioned "oh, I got you wheel protection and vehicle care protection at no additional charge. My fault for not paying much attention to that, as I expressly declined any add-on's; it was only after I arrived home to see about $1200 added to the financing for those two items. So, buyer beware, I suppose. Should I drive two hours back to the dealer and complain or just blow up social media? Either way, I will sleep tonight, but I will wonder if this dealership will genuinely do anything about it. Wish I had video of this! More
Great service department. Was on holiday came back battery was dead .Call and took car over.No appointment ,but was able to change battery and got car back same day . Provided Was on holiday came back battery was dead .Call and took car over.No appointment ,but was able to change battery and got car back same day . Provided excellent service. Thanks More