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AutoNation Acura North Orlando

Sanford, FL

4.8
980 Reviews

1001 Rinehart Rd

Sanford, FL

32771

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Showing 980 reviews

November 20, 2023

very fast service, not pushing unwanted services. Most impressed with the honor of the special of their website. no hidden fees or sorry not apply to your model. More

by charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Nov 22, 2023 -

AutoNation Acura North Orlando responded

Hi Charlie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura North Orlando. If you ever need help, just give us a call. Happy motoring!

November 18, 2023

Service department provides excellent customer service Service department is efficient Everyone is friendly Comfortable waiting area More

by Plbeerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jogn
Nov 21, 2023 -

AutoNation Acura North Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

The service team that worked on my car in my last visit was excellent. Thanks to Marcos for a job well done. More

by riadmosrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Nov 21, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Everyone that I encountered was professional and friendly. My oil change that was scheduled in advance took 1.5 hours to complete which is less time it has taken in the past. Pleasantly surprised. More

by Jeff Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff was service tech
Nov 19, 2023 -

AutoNation Acura North Orlando responded

Hi Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Coordinator was courteous and helpful. Car service was completed in a timely manner. No problems. More

by smirk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna
Nov 17, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2023

Johnathan, from start to finish was with me for the whole sales process. He gave me full and right information for the 2017 Lexus RX350, I am very pleased and happy with purchasing the Lexus SUV as it is alm More

by robr383
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnathan Lawrence
Nov 17, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 17, 2023 -

robr383 responded

As of now, I have no problem with the Sales Staff. I will be taking your word in the future as I am very skeptic due to past experience with your Service Department. I have had brought 3 cars from AutoNation Acura, one was a 2006 Lexus RX400h and was NOT offered a courtesy car when going to have service done to the vehicle, I was disappointed, left, and the car was and is maintained at the Lexus of Winter Park dealership. I don't want a repeat of this with the 2017 Lexus RX350.

November 11, 2023

From start to finish I could not ask for better service. I took my MDX in for service and a concern for the auto start stop. They took time to listen to my concerns and put me in a loaner vehicle comparable More

by MDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Pagan
Nov 13, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 10, 2023

Service was good gooooooooooooooooloooooooollld Service was good. Service was good good good. Service was good. Service was good service good service good service good More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee chrestman
Nov 13, 2023 -

AutoNation Acura North Orlando responded

Hi Greg, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

Lee was very thorough, gave updates hourly and made good recommendations on service without overselling The video of the work being done and wear measured is a great idea More

by renuartconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Nov 12, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2023

Top notch service done in a timely manner! They explained what needed to be done without any unnecessary sales pitch and got my car back to me when they promised. More

by Aawilson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Nov 13, 2023 -

AutoNation Acura North Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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