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AutoNation Acura Spokane Valley

Spokane, WA

4.9
355 Reviews

8325 East Sprague Avenue

Spokane, WA

99212

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Showing 355 reviews

November 03, 2023

Brought my RDX in for service and got it back in tip-top condition! Pleased with the work done, the expertise of the staff, and their friendliness. We will definitely be using them again. More

by Cristi.Gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 03, 2023 -

Cristi.Gentry responded

Thank you so much for the work done on my car. I really appreciate it. My car drove home perfectly. We'll be back!

November 02, 2023

Professional, timely, accurate estimate. From when I first walked in, returned to pick up my car, settled the bill I was treated like a valued customer. More

by WChristopherKing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk
Nov 04, 2023 -

AutoNation Acura Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 24, 2023

Excellent customer service! Anthony Morris was our service advisor, and he explained everything to us in a way that we could understand. More

by Jerin Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morris
Oct 28, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

AutoNation Acura Spokane is a professional and knowledgeable organization and team. They do not utilize aggressive sales tactics, instead inquiring about what you are interested in in a vehicle a More

by Kerry Heine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Bradley
Oct 12, 2023 -

AutoNation Acura Spokane Valley responded

Hello Kerry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

The service personnel are very Friendly and kept me posted from when I made my original appointment. The waiting area is also very nice More

by kathy k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Morris
Oct 12, 2023 -

AutoNation Acura Spokane Valley responded

We are pleased to hear you had such a positive experience with us, Kathy! Feel free to stop by if you ever need any more help.

October 07, 2023

Increase customer service from Reiko! She.went above and beyond to make sure the buying process went smoothly. Anyone looking to buy an acura, I couldn't recommend her more! More

by Teresa L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reiko
Oct 09, 2023 -

AutoNation Acura Spokane Valley responded

Hi Teresa, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

Service is outstanding. Vehicle was analyzed and repaired quickly. I have been using AutoNation Acura for 22 years and continue to be very satisfied. More

by jennerose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Shaun
Oct 06, 2023 -

AutoNation Acura Spokane Valley responded

Hi Jennerose, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2023

Always great service at AutoNation Acura! Tony was friendly and patient, answered every question. Great communication! More

by Sporty in Spokane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 28, 2023

Fair and honest. Listened to my efforts to resolve a multi-sensor engine light issue, narrowed it down to a simple fix, cleared all my errors before I even asked them More

by Dave S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the service advisor's name
Oct 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi Dave, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 18, 2023

Really appreciated the work done by the salesman I worked with. I wasn’t super impressed by the process and results of buying a certified preowned. Already having to spend half a day and take it back for an More

by w44shootingstar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 22, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 590-1266 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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