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AutoNation Buick GMC West Sahara

Las Vegas, NV

4.6
501 Reviews

6400 W Sahara Ave

Las Vegas, NV

89146

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Showing 501 reviews

June 12, 2024

We recently acquired a truck that was new to us, trading in a vehicle on which we were upside down. The dealership provided a reasonable trade-in deal, and we left with the truck the same day. However, the More

by moniquemtz21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom & Ardie
Jun 13, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5808 to discuss what we can do to help.

June 12, 2024

They provided prompt, professional service. The waiting area was nice and comfortable. Everyone was friendly More

by gself68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfred Wright
Jun 13, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2024

The people were niceand friendly. The work hot done in a nice reasonable time. I will be back More

by Donhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jun 10, 2024 -

AutoNation Buick GMC West Sahara responded

Hello, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 03, 2024

The service department failed to communicate with us for 3 days. In for a simple part repair . More

by KC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people
Jun 07, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 23, 2024

The entire vehicle purchase was seamless and enjoyable. From the moment I had decided to purchase a 2024 GMC Acadia Denali and ordering it through the financing of the vehicle every step of the way was enj More

by LVLady1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dittmore, Stephen Lubawy
May 24, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

May 21, 2024

I have been dealing with AutoNation since I purchased my 2011 car.. Mr Allen has always helped me and with me being almost 80yrs it is very much appreciated! More

by Zo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
May 24, 2024 -

AutoNation Buick GMC West Sahara responded

We are pleased to hear you had such a positive experience with us, Zo! Drive safe, and we'll see you on the road.

May 13, 2024

There awesome at GMC West got me in without an appointment battery was dead and they got me on my way. More

by Yu2bit68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
May 16, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2024

Customer service was not good. Would not communicate when told someone would get back with us. Had to leave messages through an answering machine and by text. When they would commu More

by Crstrong16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Citlaltic
May 16, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, we are deeply disappointed by your experience at AutoNation Buick GMC West Sahara. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5808 to discuss what we can do to help.

April 23, 2024

Brain and Ezequiel helped me with a warranty issue on the back window of my 2020 1500 Sierra GMC Truck. They worked hard to ensure the company honored their work and got me back on the road the next day More

by colleenstringfellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Ezequiel
Apr 25, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 04, 2024

This was the best car-buying experience I have ever experienced. My sales person continued to work diligently over several weeks to find me the right car. He was friendly, courteous and did not try to More

by vivilbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Gallo
Apr 05, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.

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