AutoNation Buick GMC West Sahara

The service was prompt and friendly. I felt comfortable and welcomed. The lounge was clean and I was offered refreshments. I felt comfortable and welcomed. The lounge was clean and I was offered refreshments. More

Ross was incredibly helpful and professional. Buying a car can be a stressful experience and he made it effortless and enjoyable. No excesssive time was taken and all the consultants we worked w Buying a car can be a stressful experience and he made it effortless and enjoyable. No excesssive time was taken and all the consultants we worked with were professional and friendly. More

Amazing service by everyone who helped us out here, but especially Tom! This is the second vehicle we buy from him and he truly went above and beyond to help us and delivered exceptional service! When in n especially Tom! This is the second vehicle we buy from him and he truly went above and beyond to help us and delivered exceptional service! When in need of another car we will definitely look for Tom in the future, he truly cares about you and is not pushy or sees you as a number… he is the best! More

This is our second purchase here and we will definitely be back in the future when we need another vehicle, they have gone above and beyond to get us the best deal and we are truly truly appreciative. Both be back in the future when we need another vehicle, they have gone above and beyond to get us the best deal and we are truly truly appreciative. Both times we were helped by Tom and theres a reason why when it came time to buy a second vehicle we looked for him, he CARES, he isnt just out to increase his sale numbers, we truly love dealing with Tom! More

I dread going to the Auto nation Buick as you are totally ignored when you arrive , agents walk past you and as a customer you do not matter. I wait and ask finally if after they are done with current custo ignored when you arrive , agents walk past you and as a customer you do not matter. I wait and ask finally if after they are done with current customer could I be next and may I take a seat to be called. I was told sure by Damian after 10 min he went to another waiting client seated and said to me I just need to cash out this Client, I said fine. He then came over asked what I wanted I said oil change and tire rotation 74,00 he said fine. that was 10:30 I had an appt for 11:30 two hours later I asked if he could check on my car, he said after the wash it was ready. I went up to pay and I said what did they do he said its all in the report, I said did they change the oil and filter what kind of oil , I only drive less that 2000 miles a year that car. the attitude was no smile, no caring I am just doing my job its all there . If you are promoting no human contact check your text you are succeeding and I need to find humans to speak to. I only come because the light came on and it needed oil down to 4% and the car sits in an underground cool garage 6 days a week I live in a hi rise so the car is cool and has only 41,000 miles is a 2016 Buick enclave. So, Nice computer pictures, I have no basis on how to build trust as my human contact was so perfunctory , efficient , and courteous yes , but total lack of interpersonal communication. This is year in and year out. There are more Damians, two women walked right past me standing there and did not say please have a seat we will call you in a moment. !!!! Then while waiting 6 agents sat there Twidling their thumbs doing nothing, one said we only have 15 appointments today . Now, you know why . You may be doing great mechanic work but your front line is killing you. I am looking for a new Buick service . I try to be fair minded but these practices are routine there not a one time oversize. The idleness of workers is deplorable to watch while waiting and the slow service needs improvement .. Good luck , Dr. Shirley Bailey More

This was the best experience we've ever had at a car dealership. Gus, Luana and Tylor made the deal so pleasant that we will definitely return for our future purchases. dealership. Gus, Luana and Tylor made the deal so pleasant that we will definitely return for our future purchases. More

I have been having my vehicle serviced here for 5 years. This is the first time I have been happy with communication from a service advisor. Thank you Damien. This is the first time I have been happy with communication from a service advisor. Thank you Damien. More

Rosbelt our sales rep worked hard to make this purchase happen, we were somewhat shocked leaving the dealer without purchase paperwork ( we did receive in email format 3 days later ). happen, we were somewhat shocked leaving the dealer without purchase paperwork ( we did receive in email format 3 days later ). More

I like the experience at the gmc I recommend people to go check gmc auto nation check gmc auto nation More

THE DEALERSHIP DID A FABULOUS JOB ON MY VEHICLE. THEY DID A THOROUGH WALK THROUGH AND FOUND POSSIBLE CONCERNS. I WOULD DEFINITELY RECOMMEND TO ANYONE LOOKING FOR A DEALERSHIP TO GET GREAT WORK DON THEY DID A THOROUGH WALK THROUGH AND FOUND POSSIBLE CONCERNS. I WOULD DEFINITELY RECOMMEND TO ANYONE LOOKING FOR A DEALERSHIP TO GET GREAT WORK DONE ON THEIR VEHICLES. More