AutoNation Buick GMC West Sahara

The people were very nice and treated us well. The advertised car was to our liking and.we bought it. The advertised car was to our liking and.we bought it. More

Service Advisor should check to make sure car was completed before turning over the car to customers. My air tires was really low & luckily I checked the air pressure before leaving. Also I told the completed before turning over the car to customers. My air tires was really low & luckily I checked the air pressure before leaving. Also I told the advisor regarding the noise coming from under my car when driving between 3 to 10 miles. It’s the same noise I brought my car in on the 1st service. But the tech could not create the noise. Advisor said I will have to leave my car for 3 days because the tech is busy. I asked for a loaner advisor said they don’t have loaners but I can pay for a rental @ $44 a day. I don’t see why I have to pay for a rental when it’s the same noise I brought my car in for service. If the tech didn’t refill my tire pressure are they really looking for the problem I’m having with this car. I’m having doubts on this service dept. I’ve heard stories about how tech just do the minimum and easy work. My car is less than a year old & I don’t think I have to pay for a rental More

Our Family was treated with respect and and professionalism. Brian Gonzales, sales, was transparent and honest. We received solid trade-in value on our trade in. Christopher Ditmore, Manager, m professionalism. Brian Gonzales, sales, was transparent and honest. We received solid trade-in value on our trade in. Christopher Ditmore, Manager, met our needs and was able to make the sale. Overall, great experience. More

Brain was super informative and helpful. Chris gave me the best deal on my new GMC Sierra. Chris gave me the best deal on my new GMC Sierra. More

Very clean, nice and professional. Not pushy at all, very easy to deal with. Great communication Not pushy at all, very easy to deal with. Great communication More

Great communication and follow up. Appreciate the consideration of our time and genuine approach to helping us find a great car. Appreciate the consideration of our time and genuine approach to helping us find a great car. More

They were busy at the time but they did a great job, oil service with inspection. 10 of 10 service with inspection. 10 of 10 More

Allen has been taking care of my Yukon since I bought it 5 years ago. Always provides great timely customer service. 5 years ago. Always provides great timely customer service. More

Great customer service, good communication. The Vehicle had a good service, all issues was solved The Vehicle had a good service, all issues was solved More

We recently acquired a truck that was new to us, trading in a vehicle on which we were upside down. The dealership provided a reasonable trade-in deal, and we left with the truck the same day. However, the in a vehicle on which we were upside down. The dealership provided a reasonable trade-in deal, and we left with the truck the same day. However, the required paperwork to register the vehicle was not sent to us. Instead, it was mistakenly sent to another individual with our last name. Fortunately, this person was a family member and promptly forwarded us a picture of the paperwork. Had it not been a relative, this could have resulted in significant issues. The situation worsened when we attempted to register the vehicle online and discovered it required a smog check and that our current license plate had been "surrendered." We have since completed the smog check and will now seek reimbursement for the associated fees from the dealership. So disappointed at the sloppiness of this dealership! More